Sabrina Trotman
The Neighbourhood Group
North York,ON
1
Certification
4
years of professional experience
A determined student with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Volunteer Work
2 Years 10 Months- Worked collaboratively with staff and volunteers to ensure programs ran smoothly.
- Assisted with meal planning, food preparation, and kitchen clean-up during community programs and events.
- Set up and cleaned program spaces, equipment, and activity materials.
- Provided food to the homeless and People in the neighbourhood.
Cooperative Education
1 Month- Planned, organized, and led engaging daily activities, games, sports, and crafts.
- Assisted children with conflict resolution using patience and effective communication.
- Supported children with varying needs, abilities, and personalities to ensure everyone felt included.
- Provided first aid and responded appropriately to minor injuries and emergencies.
Cooperative Education
4 Months- Created eye-catching advertisements, promotional posters, and bulletin board displays to promote gym programs, events, and member engagement.
- Sanitized fitness equipment and workout areas to uphold health and safety standards.
- Encouraged a positive and inclusive atmosphere for members of all fitness levels.
- Assisted with administrative tasks, including filing, organizing documents, and preparing materials.
Volunteer Work
9 Months- Assisted residents during mealtimes by helping with feeding and ensuring they ate safely and comfortably.
- Assisted residents with mobility and transportation to activities while following safety procedures.
- Encouraged resident participation in activities that promoted social engagement and overall well-being.
- Supported residents with patience, empathy, dignity, and respect for their individual needs.
Education
Bachelor of Arts - Kinesiology
High School Diploma
- Honour Roll, [2026]
- Recipient of [Gold Minister's Certificate],[2026]
- Ontario Scholar [2026]
- Specialist High Skills Major [2026]
- [Manager] of [Senior Girl's Volleyball Team]
- [Manager] of [Junior Girl's Basketball Team]
- Honour Roll, [2023]
- Recipient of [Positivity Award], [2023]
- Recipient of [Outstanding Contribution to Visual Arts Award], [2023]
- Recipient of [Most Creative Design], [2023]
- [President], [Art Club], [2022] to [2024]
- [Manager] of [Varsity Basketball Team]
Skills
Providing friendly
respectful
and professional support to meet individual needs
Strong organizational and time management skills
Excellent verbal and written communication skills
Strong teamwork and collaboration abilities
Self-motivated and capable of completing tasks independently
Creative thinking and activity planning
Quick problem-solving and resourcefulness
Math and budgeting knowledge
Responsible with cleaning and safety tasks
Languages
English
Certification
- Customer Service Certified (2026)
- Leadership Certified (2026)
- WHMIS Certified (2025)
- CPR/First Aid Certified (2025)
- Mediator and Conflict Resolution Certified (2024)
Timeline
Cooperative Education
The Child Experience Summer Camp
07.2025 - 08.2025Read More
Cooperative Education
GoodLife Fitness
02.2025 - 06.2025Read More
Volunteer Work
The Neighbourhood Group
09.2023 - CurrentRead More
Volunteer Work
Castleview Wychwood Towers Long-Term Care Home
06.2022 - 03.2023Read More
York University
Bachelor of Arts from Kinesiology
Read More
Senator O'Connor College School
High School Diploma
Read More
St. Joseph’s College School
Read More