Sabrina St-Laurent
Gatineau
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Adept at collaborating with multidisciplinary teams to to improve response to customer's needs. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Social Worker
CISSS De L'Outaouais
04.2021 - Current
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated clients on available community resources such as housing assistance, financial aid, or healthcare providers.
- De-escalated stressful situations through individual crisis interventions in mental heath.
- Advocated for clients to assure respected rights and wishes.
- Developed intervention plans.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Accompanied clients in the community to develop their functional autonomy
- Monitored client's progress and adapted treatment plans to meet changing needs.
- Provided crisis intervention services for clients experiencing severe and persistent mental health issues.
- Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
- Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
- Conducted home visits to assess living conditions and provide support, improving client safety and well-being.
- Conducted Public Curatorship and guardianship regimes.
- Participated in professional development and training opportunities to enhance clinical skills.
- Monitored client's progress to adjust treatment plans accordingly.
Matching Agent
Big Brothers Big Sisters De L'Outaouais
06.2020 - 04.2021
- Improved community engagement by organizing regular events and workshops focused on the community organisation.
- Conducted volunteer recruitment interviews and interviews with families to assess their needs and expectations.
- Helped to establish community norms and ground rules for open communication and responsible conduct.
- Kept case files updated, accurate and aligned with requirements.
Receptionist : Adoption Center
SPCA De L'Outaouais
08.2019 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance to learn about and adopt rescued animals.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Conducted interviews with clients to ensure they are informed of the rescued animal's specifics and that their lifestyle is suitable to adopt the animal in question.
Substitute Daycare Teacher
S.O.S. BBizou Agency
03.2019 - 08.2019
- Addressed diverse learning styles within the classroom, implementing accommodations and modifications as needed.
- Managed kid's behavior effectively, maintaining a safe and respectful environment.
- Instructed children on proper health and personal habits.
- Utilized effective time management strategies when transitioning between activities or tasks throughout each day''s schedule.
- Supervised lunchroom and recess activities.
- Monitored Kid's behavior and administered discipline as needed.
Child Protective Services : Visits Supervisor
Vallée Jeunesse
11.2017 - 03.2019
- Observed parent's behavior with their child(ren) during supervised visits.
- Intervened when the parent(s) did not follow given instructions given by the youth protection services worker.
- Worked on a variety of schedules.
- Prepared a detailed report after each visit.
- Demonstrate empathy and respected confidentiality.
- Conducted home visits to observe and analyse the family's environment, and to make sure the supervised visit goes according to the social worker's intervention plan with the family.
Laboratory Technician
Familiprix
04.2017 - 03.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Bachelor of Science - Social Work
Université Du Québec En Outaouais
Gatineau, QC04-2021
Ontario College Diploma - Rehabilitation And Criminal Justice
La Cité
Ottawa04-2018
GED -
Nicholas-Gatineau High School
Gatineau06-2016
Skills
- Client advocacy
- Conflict resolution
- Community outreach expert
- Attention to detail
- Multidisciplinary team collaboration
- Analytical thinking
- Empathy
- Crisis intervention
- Mental health specialist
- Licensed social worker in Quebec
- Case management
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Social Worker
CISSS De L'Outaouais
04.2021 - Current
Matching Agent
Big Brothers Big Sisters De L'Outaouais
06.2020 - 04.2021
Receptionist : Adoption Center
SPCA De L'Outaouais
08.2019 - 06.2020
Substitute Daycare Teacher
S.O.S. BBizou Agency
03.2019 - 08.2019
Child Protective Services : Visits Supervisor
Vallée Jeunesse
11.2017 - 03.2019
Laboratory Technician
Familiprix
04.2017 - 03.2018
Bachelor of Science - Social Work
Université Du Québec En Outaouais
Ontario College Diploma - Rehabilitation And Criminal Justice
La Cité
GED -
Nicholas-Gatineau High School
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