Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sabrina Shields

San Luis Obispo,CA

Summary

Dynamic professional with a proven track record in customer service and strong multitasking, honed at Cedarwood At Sandy, Ace Hardware, and other diverse roles. Skilled in team collaboration and adaptability, demonstrated through successful management of high-pressure situations and efficient problem-solving. Achieved significant improvements in client satisfaction and operational efficiency, leveraging expertise in both interpersonal and analytical skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Miners Ace Hardware
10.2023 - Current
  • Processed transactions accurately and efficiently, including cash handling, card payments, returns, and exchanges, ensuring smooth operations.
  • Delivered excellent customer service by resolving issues, answering inquiries, and maintaining a friendly demeanor under pressure.
  • Answered phone calls to provide product information, assist with orders, and address customer concerns, enhancing overall store efficiency.

Nursery Associate

Miners Ace Hardware
09.2023 - Current
  • Guided customers in selecting plants, gardening tools, and supplies, offering personalized recommendations to enhance their projects.
  • Provided expert care for hundreds of plants, including watering, pruning, and monitoring for health, ensuring a thriving nursery environment.
  • Maintained a clean, organized, and visually appealing nursery by labeling products, arranging displays, and managing inventory.
  • Conducted regular inspections to identify and address plant needs or pest issues, ensuring product quality and customer satisfaction.

Waitress

Cedarwood At Sandy
06.2023 - Current
  • Delivered exceptional customer service, catering to over 100 residents' unique preferences and special needs.
  • Leveraged CNA background to provide compassionate care for residents with dementia, visual impairments, and other conditions during meal times.
  • Handled high-pressure situations with a positive attitude, contributing to a pleasant dining experience.
  • Collaborated with kitchen staff to accommodate dietary needs and promptly resolved issues to maintain resident satisfaction.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

House and Pet Sitter

Self Employed
12.2021 - Current
  • Ensured the safety of 15 clients' homes and provided excellent care for their pets during their absence.
  • Maintained a stable and welcoming environment, tending to various pets to keep them happy and healthy.
  • Managed tasks such as plant care, household cleaning, and coordination with service providers and maintenance workers.
  • Communicated effectively with homeowners to address any issues promptly, earning trust through reliability and attention to detail.
  • Demonstrated dedication to maintaining the condition of homes and well-being of pets, building strong client relationships.

Nanny

Self Employed
08.2021 - 09.2024
  • Provided comprehensive care for a family with three children and pets, ensuring their well-being, safety, and happiness.
  • Managed daily schedules, including school drop-offs, pick-ups, and transportation to extracurricular activities and appointments.
  • Assisted with homework and school projects, fostering a supportive learning environment.
  • Taught dance routines to promote physical activity and creativity.
  • Performed household duties such as cleaning, organizing, meal preparation, and laundry.
  • Cared for family animals, including feeding and walking.
  • Planned and executed engaging activities to support children's cognitive and social development.
  • Maintained open communication with parents to discuss progress, behavior, and any concerns.
  • Received positive feedback for reliability, adaptability, and dedication to family's well-being.

Lab Technician

Cal Poly San Luis Obispo
01.2024 - 06.2024
  • Proficient in conducting safety tests on a variety of paint samples, ensuring compliance with chemical safety standards.
  • Skilled in operating and maintaining laboratory equipment to guarantee precise and reliable test results.
  • Adept at meticulous data recording and analysis, with the ability to prepare comprehensive reports for company review.
  • Strong communicator, capable of conveying complex findings clearly and effectively to external stakeholders.
  • Demonstrated ability to collaborate with team members to enhance testing protocols and improve overall laboratory efficiency.

Education

Bachelor's - Environmental Engineering

California Polytechnic State University
San Luis Obispo, CA
06.2027

High School Diploma -

East High School
Salt Lake City
06.2023

Skills

  • Client support
  • Adaptability and Resilience
  • Effective multitasking
  • Team Collaboration
  • Work ethic and integrity
  • Patience and empathy
  • Money handling
  • Cash register operation
  • Complex Problem-solving
  • Clear communication

Certification

  • Licensed CNA - 2022-2025
  • Food Handlers Permit - 2024-2026
  • CPR Certified - 2023-2025

Timeline

Lab Technician

Cal Poly San Luis Obispo
01.2024 - 06.2024

Cashier

Miners Ace Hardware
10.2023 - Current

Nursery Associate

Miners Ace Hardware
09.2023 - Current

Waitress

Cedarwood At Sandy
06.2023 - Current

House and Pet Sitter

Self Employed
12.2021 - Current

Nanny

Self Employed
08.2021 - 09.2024

Bachelor's - Environmental Engineering

California Polytechnic State University

High School Diploma -

East High School

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