Sabrina Ramirez
Fontana
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
10
10
years of professional experience
Work History
Child Support Specialist
County Of San Bernardino
2022.09 - Current
- Explained policies, procedures and instructions to parents.
- Assigned and processed demand requests from escrow and title companies.
- Performed case management tasks to enforce court-ordered child support obligations.
- Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
- Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
- Evaluated income and expense data of non-custodial parents to determine support capability.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Eligibility Worker
County Of San Bernardino
2022.06 - 2022.09
- Managed processing of Medi-Cal assistance and food stamp benefits applications.
- Inputted all gathered information and researched data on applicants into computer system using CalSaws.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments and interviewed applicants to gather information and explain benefits processes.
Fulfillment Associate
Amazon
2018.10 - 2022.06
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Unloaded incoming trucks and properly staged inventory for processing.
- Followed procedures at all times for personal and team safety.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Shipping Manager
Zillion 8 Enterprises
2016.12 - 2018.06
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Directed the flow of packages from preparation to shipment.
- Provided training of current and new employees in all appropriate procedures and processes required to complete work assignments.
- Resolved issues regarding shipped orders
Accessories Specialist
Forever 21
2014.03 - 2016.11
- In charge of processing, rearranging, merchandising, and replenishing new accessories as it arrived.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Worked with VM and sales team to achieve commercial goals.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor of Arts - Communication Studies
California State University - Fullerton
Fullerton, CA05.2014
Skills
- Customer Inquiries
- Reading Comprehension
- Administrative Support
- Critical Thinking
- Microsoft Excel
- Motivated Team Player
Timeline
Child Support Specialist
County Of San Bernardino
2022.09 - Current
Eligibility Worker
County Of San Bernardino
2022.06 - 2022.09
Fulfillment Associate
Amazon
2018.10 - 2022.06
Shipping Manager
Zillion 8 Enterprises
2016.12 - 2018.06
Accessories Specialist
Forever 21
2014.03 - 2016.11
Bachelor of Arts - Communication Studies
California State University - Fullerton
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