Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Quddus

Calabasas

Summary

Versatile professional with exceptional multitasking, time management, and customer service skills, boasting a rich background in various industries. Bringing prior management knowledge, I am adept at inspiring and fostering positive team dynamics to achieve ambitious goals. Committed to cultivating an open, communicative culture that empowers employees to actively contribute to a company's success. Eager to apply my diverse experience and contribute to new challenges and opportunities.

Overview

9
9
years of professional experience

Work History

Renal Care Coordinator

Regal Medical Group
04.2025 - Current
  • Coordinated dialysis placements for hospitalized patients by securing outpatient clinic appointments and chair times, ensuring timely discharge and continuity of care.
  • Collaborated with interdisciplinary teams and dialysis providers to match patients with appropriate facilities based on clinical needs, insurance, and geographic location.
  • Reduced discharge delays by proactively managing placement logistics

Medical Office Generalist

The Pediatric Group Of Southern Ca
07.2022 - 04.2025
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
  • Collaborated with healthcare providers to obtain necessary medical records for prior authorization approvals on prescription medication.
  • Increased patient satisfaction by effectively addressing billing inquiries and providing clear explanations of charges and payments.

Supervisor of Operations

CVS Pharmacy
11.2019 - 07.2022
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved customer complaints and adjusted policies to meet changing needs
  • Provided ongoing training to address staff needs.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Senior Care Provider

Humana
09.2018 - 11.2019
  • Monitored vital signs and medication use, documenting variances and concerning responses
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Enhanced elderly clients' quality of life by providing compassionate, attentive care and companionship.

Pharmacy Customer Service Representative

CVS Pharmacy
06.2016 - 08.2018
  • Maintained clean and organized pharmacy shelving and work areas
  • Interpreted and processed medication orders under supervision of the pharmacy director
  • Assisted pharmacists in managing medication inventory


Education

High School Diploma -

Dr. Phillips High School
Orlando, FL
05.2015

Skills

  • Leadership
  • Goal-oriented
  • Microsoft Office proficient
  • HIPAA Compliance Certification
  • Inventory Control
  • Training and Mentoring
  • Customer-Oriented

Timeline

Renal Care Coordinator

Regal Medical Group
04.2025 - Current

Medical Office Generalist

The Pediatric Group Of Southern Ca
07.2022 - 04.2025

Supervisor of Operations

CVS Pharmacy
11.2019 - 07.2022

Senior Care Provider

Humana
09.2018 - 11.2019

Pharmacy Customer Service Representative

CVS Pharmacy
06.2016 - 08.2018

High School Diploma -

Dr. Phillips High School
Sabrina Quddus