Sabrina Poscablo
El Cajon
Summary
Accomplished Supervisor at Verizon Wireless, adept in operations management and staff mentoring. Elevated team productivity and customer satisfaction through strategic planning and effective communication. Demonstrated excellence in leadership, fostering a culture of achievement and problem-solving. Skilled in project management and customer service, ensuring organizational goals are surpassed.
Diligent, with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
7
7
years of professional experience
Work History
Supervisor
Verizon Wireless
02.2018 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
High School Diploma -
Cajon Valley High
El Cajon, CA09-2013
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Strategic planning
- Complex Problem-solving
- Operations management
- Project management
Timeline
Supervisor
Verizon Wireless
02.2018 - Current
High School Diploma -
Cajon Valley High
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