Dental Receptionist
All Dental Of Menifee
27192 Newport Rd, Unit B2, Sun City, CA
06.2022 - 09.2022
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped patients complete necessary medical forms and documentation.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Obtained payments from patients and scanned identification and insurance cards.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.