SABRINA NOBLET
Folsom
Summary
Efficient Office Assistant experienced in managing high-volume calls and in-person inquiries with a respectful and diligent approach. Streamlined internal processes while demonstrating strong adaptability and exceptional interpersonal skills in fast-paced environments. Committed to delivering positive customer experiences and meeting organizational needs through effective time management and organizational practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Assistant
Sweet Sisters Driving School
Napa
03.2023 - Current
- Scheduling students for driving lessons
- Answered phone calls and responded to inquiries
- Maintained student records and updated databases regularly.
- Processed payments and handled financial transactions efficiently.
- Supported management with various administrative tasks to enhance office operations.
- Processed payments from customers using cash, credit cards or checks
- Organized filing system for customer records and documents.
- Contributed to special projects directed by the supervisor.
- Monitored customer accounts for overdue payments or discrepancies
- Handled email and mail correspondence, ensuring prompt and accurate information distribution.
- Maintained positive working relationship with fellow staff and management.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained filing systems, both electronic and physical, for easy document retrieval
Customer Service Representative
UPS
Vacaville
07.2022 - 03.2023
- Assisted customers with inquiries about shipping services and delivery options.
- Managed USPS mail services efficiently
- Oversaw P.O. Box services for customer convenience
- Provided additional services such as FBI Live-scans and passport photos
- Managed inventory by ordering and maintaining essential supplies
- Managing Amazon and other delivery returns
- Cashier services which included sales, balancing the register that include counting money
- Resolved customer issues with knowledgeable and friendly service, contributing to high customer satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Medical Assistant
Mobile Med Work Health Solutions
Vacaville
02.2021 - 07.2022
- Covid swab tests for ca state prison employees as mandated during the pandemic
- Cleaned and sterilized tables and supplies to ensure safe environment for patient care
- Ordered and stocked medical supplies and PPEs to maintain operational readiness
- Provided friendly and professional service to enhance patient experience
- Maintained patient logs according to CSP guidelines.
- Delivered specimens to lab to ensure timely analysis
Medical Assistant
Solano County Health and Social Services
05.2014 - 11.2020
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted healthcare providers with patient examinations and treatment procedures.
- Guided patients to exam rooms, answered questions, and ensured readiness for physician or therapy appointments.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared and maintained medical records using electronic health record systems.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated appointment scheduling for patients to ensure timely access to care.
- Supported healthcare providers during patient examinations and treatment procedures, enhancing overall care delivery.
- Coordinated patient scheduling and appointments to optimize clinic workflow and improve service delivery.
- Assist/triage mental health walk-ins
- Assistant with lab orders and prescription refill requests in adult and children's psychiatry.
- Perform urine drug testing, alcohol breathalyzer, TB testing and EKG as requested by provider or room.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Supported billing processes by verifying insurance information and patient data accuracy.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Associate Of Applied Science - Medical Assistant
Heald College
Concord, CAHighschool Diploma - General Education
Napa High
Napa, CASkills
- Office administration
- Appointment scheduling
- Medical Assistant
- Document management
- Records management
- File organization
- Filing systems knowledge
- Supply tracking
- Office coordination
- Multitasking efficiency
- Time management
- Team collaboration
- Strong problem solver
- Prioritizing work
- Organizing and categorizing
- Verbal communication
Certification
CCMA
- Certified Clinical Medical Assistant (CCMA)
Timeline
Office Assistant
Sweet Sisters Driving School
03.2023 - Current
Customer Service Representative
UPS
07.2022 - 03.2023
Medical Assistant
Mobile Med Work Health Solutions
02.2021 - 07.2022
Medical Assistant
Solano County Health and Social Services
05.2014 - 11.2020
Associate Of Applied Science - Medical Assistant
Heald College
Highschool Diploma - General Education
Napa High