Sabrina Mendoza

Help educating customers on product and phone knowledge. Support managers with store flow and educating team with daily store operations by providing daily huddle updates. Auditing back office logs, paperwork and making sure communication/policy boards are updated. Maintain stores presentation for merchandise by making sure stock is full. Making sure inventory is accounted for and network with other channels such as

• Working with warehouse for more equipment inventory. Doing biweekly counts for equipment and networking with team to maintain stock for week
• Working with FedEx, UPS and USPS with tracking of shipments for inventory, customers returns/exchanges tracking and receiving delivery dates
• Networking with supply chain with inventory updates for store on what is under stock and overstock.

Training staff on new updates and procedures on how the games department works. Managing a large location with minor associates and making sure they do not violate California labor law. Helping fellow associates train to take the next level in their career. Providing customer service to guest and helping resolve issues by providing solutions. Inventory monthly counts and working with manager to help find missing items. Working with warehouse to help unload trucks in a timely manner

Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
Greeted customers, helped locate merchandise, and suggested suitable options.
Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor. Work with fellow associates from other stores to do stock check for customers when an item is out of stock