Summary
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Sabrina Mata

Halifax,NS

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Work History

Sales Associate

Samabrina
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Assistant Manager

Sabrina Mata
09.2023 - 03.2024



  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Evaluated employee performance by creating MPI's and conveyed constructive feedback to improve skills.
  • Implemented loss prevention strategies to reduce shrinkage and maintain profitability.
  • Contributed to successful store audits by consistently adhering to company policies and procedures regarding cash handling, inventory control, and other operational processes.
  • Trained and developed new employees for ease of transition into team.
  • Improved client satisfaction by providing timely and efficient chore services.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented loss prevention measures to minimize shrinkage from theft, damage, or misplacement of items.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Handled day-to-day customer or client questions via telephone or email.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Analyzed customer feedback to identify areas for improvement.
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.

Education

High School Diploma -

Halifax West High School
Halifax, NS
06.2023

Skills

  • Promotional support
  • Sales Development
  • Customer Needs Assessment
  • Client Account Management
  • Inventory Control
  • Customer Service
  • Time Management
  • Flexible Schedule
  • Strategic Planning
  • Cash Handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager

Sabrina Mata
09.2023 - 03.2024

Sales Associate

Samabrina

High School Diploma -

Halifax West High School
Sabrina Mata