Motivated individual aiming for position in organization that promotes success through challenging experiences, demonstrating commitment to positive change and personal advancement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Distribution Associate
Aritzia
Vaughan, ON
11.2024 - 03.2025
Processed and prepare packages for shipment
Coordinated with warehouse and shipping teams
Inspected packages for quality and labeling
Managed inventory records and tracking information
Call Centre Representative
McCarthy’s Uniforms
Toronto, ON
03.2021 - 11.2022
Assisted customers with placing orders, and processed phone payments.
Maintained high levels of professionalism while interacting with customers via phone or email.
Processed orders, forms, applications, and requests accurately and efficiently.
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service-related issues.
Cashier / Customer Service
Duty Free, Pearson International Airport
Mississauga, ON
09.2018 - 11.2021
Processed customer payments using the POS system; reconciled tills at the end of the shift.
Provided product guidance and answered customer questions.
Advised travelers on item eligibility for international travel.
Keyholder / Team Member
McDonald’s
Vaughan, ON
12.2016 - 11.2018
I opened and closed the restaurant, and supervised the staff during shifts.
Managed till counts and maintained the cleanliness of the restaurant.
Operated a variety of machinery and tools safely and efficiently.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Merchandiser
Shoppers Drug Mart
Toronto, ON
12.2015 - 12.2016
Operated point-of-sale systems efficiently, including cash registers and scanners.
Provided excellent customer service by greeting customers warmly, and responding to inquiries quickly.
Stocked shelves with new products, and reorganized existing displays as necessary.
Sales Associate / Cashier
Beauty Supply Warehouse
Toronto, ON
01.2013 - 01.2016
Consistently met and surpassed weekly sales targets by utilizing suggestive selling techniques.
Maintained well-organized, clean, and correctly priced store displays to support sales and visual merchandising standards.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.