Summary
Work History
Education
Skills
Timeline
Generic

Sabrina Kunard

Saskatoon,SK

Summary

Dedicated professional with experience at A & W Fast Food Restaurant, excelling in problem-solving and time management. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Efficient cleaning techniques, ensuring a safe and welcoming environment for clients and patrons alike.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Experienced with maintaining cleanliness and hygiene in diverse environments. Utilizes effective cleaning techniques and safety protocols to ensure spotless results. Knowledge of time management and attention to detail, contributing to consistently high standards.

Work History

Personal Care Aide

Gary & Lila Kunard
Saskatoon, SK
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored client health and reported changes to healthcare professionals.
  • Implemented care plans tailored to individual client needs and preferences.
  • Provided companionship and emotional support, enhancing client well-being.
  • Assisted clients with daily living activities for increased comfort and quality of life.
  • Maintained cleanliness of living spaces, promoting a healthy environment.

Cleaner

OCD Cleaning
Saskatoon, SK
  • Performed detailed cleaning tasks, including dusting, mopping, and sanitizing surfaces efficiently.
  • Adhered to safety protocols while utilizing chemical cleaners and tools effectively during operations.
  • Communicated with clients to address specific cleaning needs and preferences for tailored service delivery.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Key Holder

Dollarama
Saskatoon, SK
  • Managed cash register operations, ensuring accurate transactions and preventing losses due to discrepancies. and customer satisfaction.
  • Assisted in training new staff on store policies and procedures for seamless operations.
  • Maintained inventory levels through regular stock checks and timely reordering processes.
  • Resolved customer inquiries and complaints efficiently, fostering a positive shopping experience.
  • Developed and maintained strong relationships with team members to promote a collaborative work environment.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.

Machinist Apprentice

Industrial Machine and Manufacturing
Saskatoon, SK
  • Operated precision machining tools to produce parts according to specifications.
  • Assisted in maintaining equipment to ensure optimal performance and safety compliance.
  • Learned to read and interpret blueprints and technical drawings for machining processes.
  • Supported senior machinists in setup and calibration of machines for production runs.
  • Gained proficiency in using measuring instruments for accurate component verification.
  • Operated band saws, CNC mills, and lathes in machine shop.
  • Reduced production errors by accurately measuring dimensions using precision tools such as calipers and micrometers.

Crew Member

Tim Hortons
Saskatoon, SK
  • Provided excellent customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated cash register efficiently, handling transactions accurately and promptly.
  • Maintained cleanliness and organization of work area, adhering to health and safety standards.
  • Prepared food and beverages according to Tim Hortons specifications, ensuring quality control.
  • Assisted team members during peak hours, fostering collaboration and enhancing service speed.
  • Engaged with customers to promote new products, contributing to increased sales initiatives.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Manager

A & W Fast Food Restaurant
Saskatoon, SK
  • Supervised daily operations, ensuring compliance with health and safety regulations.
  • Trained and mentored team members on customer service best practices.
  • Implemented inventory control measures to minimize waste and optimize stock levels.
  • Developed employee schedules to ensure adequate staffing during peak hours.
  • Resolved customer complaints promptly, fostering a positive dining experience for patrons.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Shift Coordinator

Burger King
Saskatoon, SK
  • Coordinated shift schedules to optimize workforce efficiency and coverage.
  • Monitored team performance, providing constructive feedback to enhance productivity.
  • Implemented training programs for new staff to ensure adherence to operational standards.
  • Resolved customer inquiries and issues, maintaining high satisfaction levels during shifts.
  • Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
  • Contributed to a positive work environment by fostering a team-oriented atmosphere that encouraged collaboration and mutual support among employees.
  • Monitored and improved performance of teams and individual employees.
  • Reduced employee turnover through proper training, support, and open communication channels.
  • Maintained high safety standards with thorough training sessions and regular safety audits.
  • Delegated tasks to team members and assessed compliance.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Education

Apprentice - Machine Shop

S.I.A.S.T
Saskatoon, SK
06-2016

Skills

  • Time management
  • Reliability and punctuality
  • Problem-solving
  • Efficient cleaning techniques
  • Interior and exterior cleaning
  • Restroom sanitation
  • Attention to detail

Timeline

Personal Care Aide

Gary & Lila Kunard

Cleaner

OCD Cleaning

Key Holder

Dollarama

Machinist Apprentice

Industrial Machine and Manufacturing

Crew Member

Tim Hortons

Manager

A & W Fast Food Restaurant

Shift Coordinator

Burger King

Apprentice - Machine Shop

S.I.A.S.T

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