Summary
Overview
Work History
Education
Skills
Timeline
Generic

SABRINA JAISAREE

Whitby,Ontario

Summary

15 years progressive administration, coordination, and scheduling experience Excellent oral and written communication skills Exceptional coordination, planning, organizational and time management skills, able to prioritize and meet deadlines in a critical time environment Demonstrated ability to manage multiple tasks in a fast-paced and busy work environment Excellent customer service skills, in person and telephone, with experience in a call centre, including predictor dialing Ability to negotiate with customers, diffuse conflict situations, and manage expectations Proven team player, bring enthusiasm and energy into group tasks; able to lead and motivate others Above average computer skills including word processing, spreadsheet, accounting, and MS Office applications Adhere to confidentiality and diplomacy policies and practices Clean medical and criminal background Valid driver`s license with excellent driving record Emergency handling and Potential Hazards prevention Experience with People Soft, QuickBooks and JD Edwards software, Pointclick Care, Yardi Financial Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

27
27
years of professional experience

Work History

Office Manager

Aspira Lifestyle Communities
05.2022 - Current


  • Benefits administration/enrolment
  • Generating Statements
  • Calculating property tax for 113 homes and generating statements
  • House sales generating statement of accounts
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Controlled finances to lower costs and keep business operating within budget.
  • Reported to senior management on organizational performance and progress toward goals.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Delivered performance reviews, recommending additional training or advancements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Bookkeeper Assistant

06.2018 - Current
  • Deliver excellent customer service at all time
  • Generate batch reports, verify all invoices, and resolve discrepancies; review reports, as required
  • Generate cheques and cross reference with invoices
  • Create invoices
  • Bank reconciliations

Office Coordinator

Esprit Lifestyle Communities
09.2018 - 05.2022
  • Working in a unionized environment
  • Administrative tasks
  • Payroll, scheduling
  • Accounts payable and receivable
  • Benefits administration/enrolment
  • Process ROE
  • Always deliver excellent customer service
  • Receive payments and apply to invoice
  • Pay vendor invoices
  • Manage Petty cash
  • Filing and data entry

Office Clerk/AP/AR and Payroll

DHS Healthcare Service
08.2015 - 08.2018
  • Process accounts payable and accounts receivable invoices
  • Creating invoices
  • Process credit card, cash, and cheque payments, preparing deposits
  • Filing and data entry
  • Assisting clients with their requests
  • Process bi-weekly payroll for 40 employees, Process ROE
  • Processing Insurance claims
  • Always deliver excellent customer service
  • Receive payments and apply to invoice
  • Pay vendor invoices
  • Manage Petty cash

Accounts Payable Administrator

08.2006 - 12.2008
  • Provide administrative and coordination support in the accounting department, including receiving wire and payment transfers, verify and transfer funds accordingly
  • Prepare authorization documentation and obtain internal approvals from senior management, process payments and transfers
  • Generate banking report, review to ensure appropriate allocation, coding, and completeness of transactions for substantial amounts of money
  • Generate batch reports, verify all invoices, and resolve discrepancies; review reports, as required
  • Prepare month end summary reports for large amounts of cash in transfer
  • Enter all daily invoices to meet cheque run deadlines
  • Process high volume of month-end and year-end invoices including prioritizing invoices according to budget and departmental cashflow
  • Work collaboratively with other departments and corporate accountants in the management of accounts payable information, analysis of summary reports, and performing investigative follow-ups regarding wire transfers
  • Process employees' expenses through EFT and deposit directly into employees’ accounts
  • Generate expenses summary reports, to ensure accuracy of information, review, and transfer monies
  • Generate and compare cashflow and EFT reports daily, investigate discrepancies and file reports upon completion

CTV/Bellglobemedia
11.2005 - 12.2008

Cheque Processor

11.2005 - 08.2006
  • Corroborated accuracy of amounts and taxes for supplier invoices, verified account coding, payment handling and level of authorization reconciliations
  • Matched purchase orders to cheques and released cheques

Accounts Payable Associate

SNC Lavalin Nexacor, International Engineering Firm
06.2001 - 11.2005
  • Provided miscellaneous administrative functions including daily GL reports, processing daily invoices in a high-volume environment, account reconciliations
  • Investigated and responded to vendor and employee enquiries regarding payment of invoices
  • Experience using People soft

Capital One Mastercard
12.2000 - 06.2001
  • Provided administrative support in bankruptcies and credit counselling including data entry, investigating misapplied payments, faxing, and maintaining information on file

Collection Officer

Total Credit Recovery
05.1998 - 12.2000
  • Performed customer service functions in a call centre environment, inbound and outbound calls
  • Recovered unpaid accounts, and negotiated payment plans
  • Trained and monitored new employees on computer system, collections techniques and customer service functions

Co-Owner

1212836 Ontario Limited
01.1997 - 12.1999
  • Managed administration and billing functions for surveying and drafting company including invoicing, accounts receivable, customer service

Education

Accounting Administration Diploma - undefined

Secondary School

Diploma - undefined

Skills

  • File and Data Retrieval Systems
  • Clerical Support
  • Workflow Optimization
  • Office Management Software
  • Handling Complaints
  • Regulatory Compliance
  • Billing and Invoicing
  • Credit and Collections
  • Organizational Skills
  • Financial Reporting
  • Policy Implementation
  • Microsoft Office
  • Accounts Payable and Receivable
  • Business Administration
  • Account Reconciliation
  • Staff Training
  • Written Communication
  • Biweekly Payroll Processing
  • Training and Development
  • Financial Tracking

Timeline

Office Manager

Aspira Lifestyle Communities
05.2022 - Current

Office Coordinator

Esprit Lifestyle Communities
09.2018 - 05.2022

Bookkeeper Assistant

06.2018 - Current

Office Clerk/AP/AR and Payroll

DHS Healthcare Service
08.2015 - 08.2018

Accounts Payable Administrator

08.2006 - 12.2008

CTV/Bellglobemedia
11.2005 - 12.2008

Cheque Processor

11.2005 - 08.2006

Accounts Payable Associate

SNC Lavalin Nexacor, International Engineering Firm
06.2001 - 11.2005

Capital One Mastercard
12.2000 - 06.2001

Collection Officer

Total Credit Recovery
05.1998 - 12.2000

Co-Owner

1212836 Ontario Limited
01.1997 - 12.1999

Accounting Administration Diploma - undefined

Secondary School

Diploma - undefined

SABRINA JAISAREE