15 years progressive administration, coordination, and scheduling experience Excellent oral and written communication skills Exceptional coordination, planning, organizational and time management skills, able to prioritize and meet deadlines in a critical time environment Demonstrated ability to manage multiple tasks in a fast-paced and busy work environment Excellent customer service skills, in person and telephone, with experience in a call centre, including predictor dialing Ability to negotiate with customers, diffuse conflict situations, and manage expectations Proven team player, bring enthusiasm and energy into group tasks; able to lead and motivate others Above average computer skills including word processing, spreadsheet, accounting, and MS Office applications Adhere to confidentiality and diplomacy policies and practices Clean medical and criminal background Valid driver`s license with excellent driving record Emergency handling and Potential Hazards prevention Experience with People Soft, QuickBooks and JD Edwards software, Pointclick Care, Yardi Financial Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.