SABRINA IUNNI
Toronto,ON
Summary
Human resources professional with proven track record in payroll management and compliance. Expertise in streamlining payroll processes and resolving payroll discrepancies. Team-oriented with focus on collaboration and achieving results, adaptable to changing needs. Skilled in payroll systems and employee relations, reliable and detail-focused.
Overview
9
9
years of professional experience
Work History
Human Resources - Payroll Specialist
iPLUMB Inc.
Toronto, Canada
11.2022 - Current
- Monitor, track, and maintain critical company data and files
- Provide prompt and professional assistance to clients via phone or email
- Coordinate with staff and external contractors to maintain professionalism and ensure smooth operations on-site
- Organize and arrange training sessions for certifications required for our apprentices and foremen
- Reconcile employee attendance daily by transferring data from timesheet software to QuickBooks
- Accurately process payroll, ensuring compliance with labour laws (attendance, WSIB, benefits, overtime, etc.)
- Respond to all payroll-related inquiries from employees
- Manage employee attendance issues, including medical notes, overtime and reimbursements (mileage and parking)
- Register new apprentices with the Ontario Ministry of Labour
- Assist new employees with benefit enrollments and handle paperwork related to short-term / long-term disability claims
- Process Record of Employment (ROE) for departing employees
- Ensure company projects comply with Ontario Ministry of Labour guidelines
- Manage accounts receivable and payable for the company
- Process monthly invoices and analyze profit and loss reports for our current projects
- Review and process bills, and ensure all vendors are paid on time
- Examine credit reports and ensure timely bill payments
Customer Service / Order Desk
Prosol Inc.
Toronto, Canada
06.2022 - 11.2022
- Assist all customers quickly and professionally providing exemplary customer service
- Key / process customer orders received via phone, email, fax or in person, proving customer follow up as required to ensure customer needs are met or exceeded
- Ensure accurate billing and balance the daily transactions
- Participate and engage in on-going product knowledge
- Ability to work in a fast paced environment answering phones with the ability to multi-task to provide fast professional services to customers
Bakery Clerk- Customer Service
Loblaws
Toronto, Canada
01.2016 - 06.2022
- Greet customers when leaving and entering
- Responsible for stocking and organizing inventory with accuracy and efficiency
- Working as a team member to provide the highest level of service to the customers
- Established strong, professional and friendly working relationships with staff and clients
- Resolve customer complaints, guide them, and provide relevant information
Education
Bachelor of Arts - Honours Psychology
York University
Toronto, ON06-2022
Skills
- Team Leadership
- Customer service skills
- Proficient in Microsoft Office
- Proficient in QuickBooks
- Strong interpersonal skills
- Ability to interact with all levels of business personnel
- Ability to build strong working relationships
- Ability to perform efficiently in a fast-paced environment
- Ability to manage multiple priorities
- Strong commitment to accuracy
- Solid understanding of payroll, compliance, and financial management
- Payroll and benefits administration
References
References available upon request
Timeline
Human Resources - Payroll Specialist
iPLUMB Inc.
11.2022 - Current
Customer Service / Order Desk
Prosol Inc.
06.2022 - 11.2022
Bakery Clerk- Customer Service
Loblaws
01.2016 - 06.2022
Bachelor of Arts - Honours Psychology
York University