Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender

Sabrina Godfrey

Eston,SK

Summary

Dynamic professional with a proven track record at DTS, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through engaging interactions and responsible alcohol service. Highly reliable and skilled in multitasking, consistently delivering high-quality experiences while maintaining cleanliness and hygiene in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Bartender

DTS
09.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.

Hybrid CSA Agent

JNP Aviation
08.2022 - 02.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
  • Balanced multiple priorities during peak times while maintaining composure under pressure situations.
  • Maintained a clean and organized store environment for optimal customer experience.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
  • Connected with customers by listening to concerns and answering questions.
  • Resolved escalated customer complaints professionally and efficiently, restoring client confidence in the brand.
  • Demonstrated safe practices and procedures in store by adhering to company standards.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Delivered prompt service to prioritize customer needs.
  • Promptly responded to inquiries and requests from prospective customers.

Caregiver Attendant

Allan Bryant Rest Home
05.2021 - 03.2022
  • Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
  • Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
  • Ensured patient safety through diligent monitoring and adherence to care plans.
  • Increased patient mobility through physical therapy exercises and proper use of assistive devices.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Provided emotional support to patients and families during challenging times, fostering positive relationships.
  • Promoted continuity of care by updating family members on changes in the patient''s condition or treatment plan.
  • Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.
  • Maintained detailed records of patient progress, facilitating informed decision-making by healthcare providers.
  • Enhanced family satisfaction by maintaining open lines of communication and addressing concerns promptly.
  • Collaborated closely with multidisciplinary teams to develop comprehensive care plans that addressed all aspects of the client's wellbeing.
  • Facilitated smooth transitions between home, hospital, and other care settings by coordinating services and sharing information with relevant parties.
  • Administered medications accurately, contributing to overall health and well-being of patients.

Pilot Truck Driver

Glenn Munk Contracting
09.2021 - 01.2022
  • Increased flight safety by consistently performing thorough pre-flight inspections and addressing potential issues.
  • Demonstrated exceptional teamwork abilities through collaboration with fellow pilots, flight attendants, maintenance personnel, and other aviation professionals in providing seamless service for passengers and efficient flight operations.
  • Collaborated with co-pilots on decision-making processes during high-stress situations, mitigating risks and maintaining a calm environment.
  • Ensured timely arrivals and departures by efficiently coordinating with air traffic control, ground crew, and other relevant personnel.
  • Contributed to a positive work environment by fostering teamwork among fellow pilot car drivers and support staff members.
  • Utilized GPS navigation systems proficiently for route planning purposes while also remaining vigilant for unexpected changes in the road conditions.
  • Streamlined the permit acquisition process by staying updated on current regulations and maintaining strong relationships with permitting agencies.
  • Increased safety by implementing thorough pre-trip inspections and maintenance checks for pilot car vehicles.
  • Collaborated with clients to plan efficient routes, optimizing travel time while adhering to road restrictions.
  • Assisted in loading and unloading operations when needed, ensuring safe handling of all items being transported.
  • Ensured compliance with state regulations and permit requirements for oversized loads, maintaining a record of zero violations.
  • Maintained a clean and organized pilot car, ensuring all necessary equipment was in proper working order before each trip.
  • Minimized delays by promptly addressing any issues that arose during transport, such as construction or traffic congestion.
  • Reduced risk of accidents by maintaining high levels of alertness and adhering to all traffic laws during long-distance transports.
  • Collaborated with dispatchers to efficiently manage workload, adjusting routes and schedules as needed for optimal results.
  • Managed unforeseen challenges such as inclement weather or mechanical issues effectively, minimizing disruptions to transport schedules.

Security Officer

Red Badge Group
09.2020 - 04.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

Housekeeper

Jade Court Motel
08.2018 - 01.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Education

St.Joseph Composite Highschool
Edmonton AB

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service

Languages

English
Full Professional

Timeline

Bartender

DTS
09.2024 - Current

Hybrid CSA Agent

JNP Aviation
08.2022 - 02.2023

Pilot Truck Driver

Glenn Munk Contracting
09.2021 - 01.2022

Caregiver Attendant

Allan Bryant Rest Home
05.2021 - 03.2022

Security Officer

Red Badge Group
09.2020 - 04.2021

Housekeeper

Jade Court Motel
08.2018 - 01.2019

St.Joseph Composite Highschool

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Sabrina Godfrey