Organizing educational workshops to gain understanding of local charities
Participated in volunteering trips
Reaching out to donors for fundraising events
Collaborating with team members to ensure the success of fundraisers
Restaurant Hostess
ARC Restaurant, Fairmont Waterfront
06.2022 - Current
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Demonstrated strong multitasking skills by coordinating telephone inquiries while attending to in-person guests needs.
Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Coordinated large party bookings both on the phone, over email, and in-person, using Microsoft Applications and communicated with hotel departments on events planned.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Ensured work place safety whilst working in kitchen spaces
Philanthropy Committee
Delta Gamma
09.2022 - 09.2023
Collaborated with external partners and community members to maximize the impact and outreach of fundraisers for Service for Sight
Assisted in organizing and setting up events
Director of Athletics
Delta Gamma
01.2022 - 01.2023
Planned and managed sporting events for chapter members to participate in.
Oversaw budgeting and logistics, including scheduling, equipment procurement, and venue arrangements.
Enhanced membership by encouraging teamwork and involvement within the chapter and increased member participation through engaging activities
Instructor/Manager
Pedalheads Bike Camps
06.2018 - 08.2022
Promoted to Manager in 2020, overseeing payroll, made schedules with excel, as well as class assignments.
Ensured efficient daily camp setup to facilitate smooth operations.
Coordinated and planned logistical details for excursions in collaboration with instructors.
Cultivated strong relationships with parents through regular communication about student progress, concerns, and achievements.
Oversaw the training of new instructors, ensuring proper orientation to departmental policies and procedures.
Mentorship and LeadershipProgram
Burnaby North Secondary
09.2017 - 06.2020
Boosted mentee success rates by providing resources and support tailored to each individual''s needs.
Secured funding for the mentorship program through grant applications, sponsorships, and fundraising efforts.
Social media coordinator for events and made graphics for Instagram posts