Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

SABRINA GAROFALO

Concord,Canada

Summary

Experienced Administrative Assistant specializing in document management and effective communication within MJR Criminal Defence. Proficient in monitoring case statuses and elevating customer service experiences. Demonstrated conflict resolution expertise and a strong focus on operational excellence, leading to increased client satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant

MJR Criminal Defence
Concord, ON
07.2025 - Current
  • Performed case lookups and monitored case statuses through court databases.
  • Organized files, scanned documents, and maintained the front desk and reception area in a neat and organized fashion.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Sales Associate

Dynamite Clothing
Toronto, ON
07.2022 - Current
  • Oversee the training of new employees on cash procedures and other systems.
  • Prepare and process customer online orders.
  • Assist with floor moves, merchandising, and display maintenance.
  • Perform daily inventory checks and restocking duties according to company guidelines.
  • Conduct inventory cycle counts to ensure the accuracy of records.
  • Health and Safety Representative.

Administrative Assistant

Ticket Justice - Traffic Ticket Fighters
Newmarket, ON
03.2025 - 06.2025
  • Performed case lookups and monitored case statuses through court databases.
  • Filed traffic tickets and supporting documents with the relevant court systems.
  • Organized case files and maintained accurate records for legal proceedings.

Key Holder

Garage Clothing
Thornhill, ON
09.2015 - 07.2022
  • Anticipated customer needs, and provided them with quality service while upholding brand standards and values to ensure customer satisfaction.
  • Handled customer complaints and inquiries in a courteous, efficient manner.
  • Assisted in recruiting new members of the sales team by conducting interviews and making hiring decisions.
  • Opened and closed cash registers, balanced cash drawers, and made deposits.
  • Drove sales through customer relationship building and suggestive selling techniques.
  • Enforced loss prevention measures to minimize theft and maintain store security.

Education

Diploma in Paralegal Studies - Toronto, ON

Humber Polytechnic
Toronto, ON
04.2026

High School Diploma - Thornhill, ON

St. Elizabeth Catholic High School
Thornhill, ON
06.2017

Interdisciplinary Social Science

York University
Toronto, ON

Skills

  • Customer service
  • POS system operations
  • Effective communication
  • Document organization
  • Conflict resolution
  • Time management

Certification

Joint Health and Safety Committee Certification

References

References available upon request.

Timeline

Administrative Assistant

MJR Criminal Defence
07.2025 - Current

Administrative Assistant

Ticket Justice - Traffic Ticket Fighters
03.2025 - 06.2025

Sales Associate

Dynamite Clothing
07.2022 - Current

Key Holder

Garage Clothing
09.2015 - 07.2022

Diploma in Paralegal Studies - Toronto, ON

Humber Polytechnic

High School Diploma - Thornhill, ON

St. Elizabeth Catholic High School

Interdisciplinary Social Science

York University

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