Increased repeat business through excellent customer service and targeted marketing efforts.
Sales Associate
Forever 21
09.2021 - 12.2021
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Packs Dispensary
01.2018 - 09.2021
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Shipping and Receiving Clerk
Berkeley Warehouse
10.2017 - 12.2017
Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Shipping and Receiving Clerk
FabFitFun
01.2017 - 10.2017
Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Sales Associate
Metro PCS
06.2016 - 10.2016
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
ROP Sales Associate
Footlocker
03.2016 - 06.2016
Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
Greeted customers, helped locate merchandise, and suggested suitable options.