At McDonald's, RHC Management, I excelled as a Swing Shift Manager, enhancing team morale and job satisfaction, which in turn boosted revenue through strategic sales initiatives. My adeptness in operational efficiency and scheduling, alongside my commitment to health and safety, significantly elevated product quality and inventory management, showcasing my ability to merge hard and soft skills effectively.
Professional manager with strong background in team leadership and operational efficiency. Skilled in scheduling, conflict resolution, and resource management to ensure smooth shift transitions and optimal performance. Known for fostering collaborative environments and adaptable to shifting priorities, consistently driving team success and achieving organizational goals.
Overview
13
13
years of professional experience
Work History
Swing Shift Manager
Mcdonalds, RHC Management
06.2011 - Current
Promoted a positive work culture, resulting in improved team morale and job satisfaction.
Increased revenue through the implementation of effective sales tactics and promotional activities.
Improved employee productivity by implementing efficient scheduling and task allocation strategies.
Implemented quality control measures that led to consistent product quality standards across all shifts.
Ensured smooth shift transitions by maintaining thorough communication between teams and management.
Managed inventory effectively, ensuring optimal stock levels were maintained at all times.
Education
High School Diploma -
Turner Fenton Secondary School
Brampton
06-2009
Skills
Health and safety
Inventory Restocking
Order Management
Delegation Abilities
Sales Support
Scheduling expertise
Customer service monitoring
Checklist management
Food preparation
Menu memorization
Languages
English
Full Professional
Portuguese
Limited Working
Interests
Enjoy participating in [activity] for overall physical and mental well-being
I enjoy cooking for friends and family gatherings
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Enjoy hobbies that combine physical activity with outdoor exploration
Hiking
Highlight skills such as customer service, teamwork, time management, and problem-solving