Summary
Overview
Work History
Education
Skills
Field Practicum
Volunteer
Certification
Timeline
Generic

Sabrina Da Costa

Etobicoke,ON

Summary

A passionate, enthusiastic and flexible individual with strong interpersonal, problem-solving and assessment abilities. A self-motivated worker who collaborates well with co-workers and the community.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Waitress

Best Western Premier
Toronto, ON
03.2020 - Current
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Communicated daily specials to customers.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Swim Instructor

City of Toronto
Toronto , ON
06.2015 - Current
  • Encouraged students to build confidence in and out of water by making swimming fun.
  • Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
  • Created strategies to help meet needs of mentally and physically challenged swimmers.

Program Support Agent

Recovery Science Coporation
Old Toronto, ON
06.2022 - 09.2023
  • Established effective patient communication to develop positive relationships.
  • Recorded required data for incident reports and files.
  • Communicated with victims of crimes to verify that restitution was being received properly and promptly.
  • Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.

Lifeguard

City of Toronto
Toronto, ON
07.2015 - 02.2023
  • Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
  • Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
  • Administered first aid and CPR in response to life-threatening situations.
  • Watched over swimmers to respond quickly to distress situations.

Child and Youth Worker

Safe Staffing Agency
Toronto, Ontario
01.2022 - 12.2022
  • Directed activities to promote growth in mental, emotional and educational areas.
  • Used calm, positive and encouraging approach with youth.
  • Referred clients to community resources for job placement, debt counseling, legal aid and medical treatment.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Identified appropriate community resources and provided referrals for services.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.

Education

Bachelor of Arts - Psychology

York University
Toronto, ON
09.2026

Diploma - Community And Justice Services

Humber College Lakeshore Campus
3199 Lake Shore Blvd W
12.2021

Skills

  • CPR certified
  • Full safety compliance
  • Emergency Response
  • Organizational skills
  • Detail-oriented and resourceful
  • Strong knowledge of computer software
  • Excellent time management
  • Critical-thinking skills
  • Self-sufficient
  • Communication skills

Field Practicum

All Saints Catholic School, School Age                                               November 2021 - December 2021      

Toronto, ON 

- Guided behavior 

- Completed written observations of children 

- Planned and maintained an environment that protected the health and well-being of children 

Volunteer

St. Francis Table                                                                                         August 2020- September 2022

Toronto, ON

  • Boxed family-sized boxes of groceries for distribution to families in need.
  • Maintained cleanliness of volunteer center and warehouse areas.
  • Assisted with stocking shelves and removing expired items.
  • Received canned goods and other nonperishable items, recording donations to food bank.

Certification

  • Standard First Aid/CPR
  • High Five- Principles of Healthy Childhood Development

Timeline

Program Support Agent

Recovery Science Coporation
06.2022 - 09.2023

Child and Youth Worker

Safe Staffing Agency
01.2022 - 12.2022

Waitress

Best Western Premier
03.2020 - Current

Lifeguard

City of Toronto
07.2015 - 02.2023

Swim Instructor

City of Toronto
06.2015 - Current

Bachelor of Arts - Psychology

York University

Diploma - Community And Justice Services

Humber College Lakeshore Campus

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Sabrina Da Costa