Sabrina Cheung
Hong Kong
Summary
Results-driven aviation professional pursuing internal advancement beyond cabin crew roles. Committed to organizational goals, leveraging frontline service experience to enhance operational efficiency. Capable of independent work and rapid knowledge acquisition. Focused on utilizing academic background and practical experience to support departmental initiatives and drive the success of Hong Kong Airlines.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Flight Attendant
Hong Kong Airlines
Hong Kong
03.2024 - Current
- Guaranteed passenger safety and comfort throughout all flight phases.
- Supported emergency procedures and led safety demonstrations for passengers.
- Delivered exemplary customer service to enhance passenger travel experience.
- Coordinated with crew members to optimize in-flight operations.
Part Time Educator
Lululemon
07.2023 - 03.2024
- Educate the guest about the products, especially product materials and functions
- Help the guest with their purchase by giving some advice on sizing, coloring, and matching
- Greet the guest and make connection with them
- Collaborated with teams to enhance customer experiences.
- Assisted in organizing and tracking inventory levels to ensure product availability. and restock the products.
Part Time Server
Outback Steakhouse
06.2020 - 03.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Recorded customer orders accurately and ensured their special requests are noted promptly
- Processed payments efficiently using point-of-sale systems.
Part Time Sales Assistant
Diesel
01.2020 - 06.2023
- Greet the customers and provide product information
- Help the guest with their purchase by giving some advice on sizing, coloring, and matching
- Help with inventory management and unpacking the restock products.
- Assist other full-time colleagues to provide full customer service to give them a better experience and shop in our store.
Human Resources Trainee
Regal Airport Hotel
06.2019 - 08.2019
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Maintained accurate employee records and updated information in HR systems.
- Published and updated vacancy information on the job site
- Coordinated communication with various hotel departments to ensure smooth back-of-house operations.
Part Time Cashier
Popeye's
08.2016 - 02.2019
- Greet the customers and take order
- Handle payment from the customers
- Pack the order
Education
Bachelor of Fashion Design -
Hong Kong Polytechnic University
High Diploma of Hospitality Management -
Hong Kong Community College
Secondary School Diploma -
Tung Chung Catholic School
09.2012 - 07.2018
Skills
- Skillful in Microsoft Word
- Skillful in Microsoft PowerPoint
- Intermediate in Microsoft Excel
- Beginner in Microsoft Access
- Intermediate in Photoshop
- Skillful customer service
Languages
Expert in Cantonese, Expert in Mandarin, Fluent in English
Personal Information
- Date of Birth: 07/17/00
- Gender: Female
- Nationality: Chinese
Timeline
Flight Attendant
Hong Kong Airlines
03.2024 - Current
Part Time Educator
Lululemon
07.2023 - 03.2024
Part Time Server
Outback Steakhouse
06.2020 - 03.2024
Part Time Sales Assistant
Diesel
01.2020 - 06.2023
Human Resources Trainee
Regal Airport Hotel
06.2019 - 08.2019
Part Time Cashier
Popeye's
08.2016 - 02.2019
Secondary School Diploma -
Tung Chung Catholic School
09.2012 - 07.2018
Bachelor of Fashion Design -
Hong Kong Polytechnic University
High Diploma of Hospitality Management -
Hong Kong Community College