Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Sabrina Chaput

Acton,ON

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Member Experience Associate

MOVATI Athletic
Mississauga, Ontario
06.2024 - Current
  • Collaborated with other departments within the organization on initiatives aimed at enhancing the overall member experience.
  • Performed daily maintenance tasks around the facility such as restocking supplies or cleaning equipment.
  • Supported sales team members to drive growth and development.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Enhanced member relationships by providing excellent service during each interaction.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Answered member questions about products and services.
  • Leveraged software and systems to research and resolve member inquiries.

Photographer

Self Employed
Acton, ON
01.2022 - Current
  • Consult with clients to understand their needs and preferences for a photo shoot.
  • Create portfolios for clients to showcase work.
  • Research trends in photography styles to stay up-to-date with current technologies and practices.
  • Transferred photographs to computers for editing, archiving and electronic transmission.
  • Coordinated with printing services to produce high-quality prints and photo books for clients.
  • Managed social media platforms, posting engaging content to increase visibility and client engagement.
  • Tested equipment prior to use, verifying good working order.
  • Reviewed sets of photographs to select best work.
  • Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality.
  • Advise on appropriate poses, props, and backgrounds for each shot taken.
  • Took pictures of individuals, families, and small groups in studio or on location.
  • Manage budgets related to purchasing supplies needed for each shoot.
  • Photographed special events, parties, and portraits.
  • Set up, mounted or installed photographic equipment and cameras.
  • Developed creative concepts and themes for photo shoots in collaboration with clients.
  • Collaborate with art directors, stylists, makeup artists as part of a team effort.
  • Deliver quality products within deadlines established by clientele.

Education

Some College (No Degree) - Media Communications

Humber College
Etobicoke, ON

Skills

  • Customer service
  • Conflict management
  • Sales support
  • Member engagement
  • Order processing
  • Interdepartmental collaboration
  • Time management
  • Effective communication
  • Patience and composure
  • Strong interpersonal skills
  • Multitasking capacity

Affiliations

  • Painting / drawing
  • reading
  • weight lifting

Certification

  • CPR Level C
  • Personal Training ISSA (In progress)
  • Food & Safety

Timeline

Member Experience Associate

MOVATI Athletic
06.2024 - Current

Photographer

Self Employed
01.2022 - Current

Some College (No Degree) - Media Communications

Humber College

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Sabrina Chaput