Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sabrina Caietta

Bradford,Ontario

Summary

Adept at elevating guest experiences, I leveraged my excellent communication and food inspection skills at Casa Loma, enhancing team performance and customer satisfaction. My proactive approach in training peers and managing inventory significantly contributed to operational efficiency. Specializing in guest engagement and dining area maintenance, I consistently ensure high standards of service and cleanliness.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Casa Loma
Toronto, Ontario
05.2022 - Current
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Addressed complaints to kitchen staff and served replacement items.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Set up tables in between patrons to reduce wait times.

Server

Paradise Banquet Hall
Toronto, Ontario
05.2018 - 09.2022
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Assisted in training new servers.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Collected dirty dishes and glasses from tables.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

Diploma - Acting/ Screenwriting

Toronto Film School
Toronto, ON
05-2018

Skills

  • Food inspection
  • Team member support
  • Order delivery practices
  • Daily specials memorization
  • Hostess support
  • Table resetting
  • Professional appearance
  • Customer service
  • Guest engagement
  • Order accuracy
  • Dining area maintenance
  • Excellent communication

Certification

  • Smart Serve (Expiry 2028)
  • Food Handlers (Expiry 2028)

Timeline

Server

Casa Loma
05.2022 - Current

Server

Paradise Banquet Hall
05.2018 - 09.2022

Diploma - Acting/ Screenwriting

Toronto Film School

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Sabrina Caietta