Sabrina Argiro
Woodbridge,ON
Summary
Proactive and reliable multitasker with excellent organization skills and ability to prioritize patient needs and coordinate daily basic care needs. Highly motivated team player with excellent written and verbal communication skills, attention to detail, and passion for process improvement efforts.
Overview
6
6
years of professional experience
Work History
Clerical Assistant
Trillium Health Partners
11.2023 - Current
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Registers patients, confirming/validating patient demographic, insurance (including OHIP) and other required information as appropriate
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Provided clerical support by copying, faxing, and filing documents.
- Mentored, trained and supported new staff members in office policies and procedures.
- Managed inventory and ordered supplies as needed, reducing costs through diligent monitoring of available resources.
Medical Secretary
Sunnybrook Health Sciences Centre
01.2022 - 06.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized paperwork such as charts and reports for office and patient needs.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Maintained current and accurate medical records for patients.
- Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Submitting ORN stats to the Ontario Renal Network
Medical Office Assistant
North York General Hospital Health And Wellness Centre
06.2021 - 12.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Medical Office Administrator
Integrated Health Centre (iHealth Centre)
09.2018 - 05.2021
- Greet patients and assisting accordingly
- Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory
- Managed appointments, registrations and patient relations in a multi-disciplinary busy office
- Maintained patient databases and updated information
- Pulled charts and prepared for nurse and doctor assessment.
- Reviewed and sent medical records to other physicians upon request
- Trained all new employees on a records management system
- Received, recorded and filed medical payments by check, cash and credit card
- Scheduled, rescheduled and handled cancelled appointments for patients
Education
High School Diploma -
St. Jean De Brebeuf Catholic High School
Woodbridge, ON06.2010
Pre-Health Sciences -
Centennial College
Scarborough, ON04.2022
Medical Office Administration -
Durham College
Oshawa, ON04.2020
References
References available upon request
Timeline
Clerical Assistant
Trillium Health Partners
11.2023 - Current
Medical Secretary
Sunnybrook Health Sciences Centre
01.2022 - 06.2023
Medical Office Assistant
North York General Hospital Health And Wellness Centre
06.2021 - 12.2022
Medical Office Administrator
Integrated Health Centre (iHealth Centre)
09.2018 - 05.2021
High School Diploma -
St. Jean De Brebeuf Catholic High School
Pre-Health Sciences -
Centennial College
Medical Office Administration -
Durham College
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