Sabrina Akli
Montreal,QC
Summary
Hardworking and dependable candidate with over 6 years of customer service experience. Skilled in building customer relationships and understanding customer needs.
Overview
6
6
years of professional experience
Work History
Cosmetician
Jean Coutu Pharmacy
Montreal, QC
06.2022 - Current
- Welcoming clients upon arrival
- Answering customer questions about products and services, helping locate merchandise, and promoting key items.
- Training new cosmeticians on makeup and skincare products and techniques.
- Offering friendly, warm, and exceptional customer experience.
- Analyzing skin condition and making appropriate product recommendations.
- Demonstrating product application on clients using testers and samplings.
- Processing payments, entering sales in register with use of POS services.
Receptionist and Sale Associate
Les Amis De La Montagne
Montreal, QC
01.2020 - 01.2022
- Greeting incoming visitors and customers professionally and providing friendly, knowledgeable assistance.
- Resolving customer problems and complaints.
- Corresponding with over 50 customers through email, telephone, or postal mail.
- Restocking supplies and submitting purchase orders to maintain stock levels.
- Answering customer questions about sizing, accessories, and merchandise care.
- Managing returns, exchanging and refunds in accordance with store policy.
- Accurately processing POS transactions, returning coin, currency, payment cards, and receipts to customers.
Outdoor Staff Member
Les Amis De La Montagne
Montreal, QC
06.2018 - 01.2020
- Providing clear instruction to activity and program participants to deliver fun and maintain safety.
- Assembling site and tidying up after.
- Cleaning rides and attractions to reduce spread of germs and bacteria.
- Setting up promotional displays and equipment for special events and activities.
- Assisting customers in entering and exiting rides, providing balance support and general directions.
- Issuing tickets to hundreds of customers and collected payment and fees for desired services.
Education
High School Diploma -
École Édouard-Montpetit
Montréal, QC06.2018
Skills
- Reliability
- Adaptability
- Leadership
- Communication
- POS Software
- Fluent in French
Timeline
Cosmetician
Jean Coutu Pharmacy
06.2022 - Current
Receptionist and Sale Associate
Les Amis De La Montagne
01.2020 - 01.2022
Outdoor Staff Member
Les Amis De La Montagne
06.2018 - 01.2020
High School Diploma -
École Édouard-Montpetit