Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Sabrin Abdulkadir

Toronto,Canada

Summary

Dynamic customer service professional with 8 years of experience, including a successful tenure at Pizza Nova. Proven track record in upselling and enhancing customer satisfaction through strong interpersonal skills. Highly organized and adept at managing multiple priorities, ensuring a seamless experience for clients while driving sales growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Operator

Pizza Nova Head Office
Toronto, Canada
09.2022 - 01.2026
  • Upsold and cross-sold products to enhance customer satisfaction and drive revenue
  • Evaluated customer needs and budgets to recommend appropriate solutions
  • Processed client payments and updated accounts to ensure accuracy

Cashier and Key Holder

Browns Shoes Canada
Toronto, Canada
07.2021 - 08.2022
  • Assisted customers, contributing to monthly sales growth.
  • Operated POS system
  • Answered phone inquiries and followed up with customers regarding online store questions.
  • Executed store opening and closing procedures, ensuring safety and organization.

Customer Service Representative

Guess
Toronto, Canada
02.2017 - 10.2020
  • Greeted customers warmly, monitored customer flow and engagement to enhance overall experience.
  • Managed inventory through stocking, pricing, and visually displaying merchandise to optimize sales.
  • Updated store visuals and organized seasonal displays to attract customer interest.

Education

Health Office Administration -

Seneca College
Ontario, Canada
09-2025

Diploma -

East York Collegiate Institute
Toronto, Ontario, Canada
06-2019

Skills

  • Customer service
  • Project management
  • Microsoft Office
  • Data entry
  • Patient scheduling
  • Records management

Certification

  • First Aid & CPR Certificate
  • Smart Serve Certification

References

Available Upon Request

Timeline

Customer Service Operator

Pizza Nova Head Office
09.2022 - 01.2026

Cashier and Key Holder

Browns Shoes Canada
07.2021 - 08.2022

Customer Service Representative

Guess
02.2017 - 10.2020

Health Office Administration -

Seneca College

Diploma -

East York Collegiate Institute
Sabrin Abdulkadir