Sabre Moore
San Diego
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Guest Adcovate
Target
08.2023 - Current
- Educated customers about billing, payment processing and support policies and procedures.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Managed timely and effective replacement of damaged or missing products.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Sales Associate
Pacsun
08.2023 - 02.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Private Nanny
The Watkins Family
06.2022 - 06.2023
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
Guest Experience Expert
Ritz-Carlton
11.2020 - 04.2022
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Coordinated smooth communication between departments for seamless guest services delivery.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Implemented effective up-selling techniques for additional revenue generation while maintaining genuine care for the guest''s needs.
Education
Bachelor of Arts - Communication
San Diego State University
San Diego, CA12.2025
Associate of Arts - Communication Studies
San Diego Mesa College
San Diego, CA12.2023
High School Diploma -
San Marcos Senior High School
Santa Barbara, CA06.2020
Skills
- Guest Orientation
- Problem Resolution
- Customer Service
- Exceptional communication
- Professional telephone demeanor
- Receiving support
Timeline
Guest Adcovate
Target
08.2023 - Current
Sales Associate
Pacsun
08.2023 - 02.2024
Private Nanny
The Watkins Family
06.2022 - 06.2023
Guest Experience Expert
Ritz-Carlton
11.2020 - 04.2022
Bachelor of Arts - Communication
San Diego State University
Associate of Arts - Communication Studies
San Diego Mesa College
High School Diploma -
San Marcos Senior High School
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