Gabriele Bareis
North Bay,Canada
Summary
Experienced Server with 20+ years of experience in providing excellent customer service in high-volume restaurant settings. Possesses excellent multitasking and problem-solving skills. Committed to delivering exceptional service and exceeding customer expectations.
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Fifties Diner
12.2024 - Current
- Collaborated with kitchen staff to ensure smooth service flow.
- Handled cash transactions efficiently, maintaining accurate records.
- Addressed guest inquiries and resolved issues promptly, ensuring positive experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Server
Holiday Inn
01.2022 - 01.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Printed dining checks with total due, collected payment, and completed transactions.
- Arranged and prepared tables for customers to offer memorable guest experiences and foster repeat business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
- Displayed enthusiasm and promoted excellent customer service, increasing referrals and walk-in business.
- Increased sales by 15% through suggestive selling techniques.
- Ensured customer satisfaction by promptly addressing concerns and resolving issues.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Exceeded [number] monthly upselling goals by promoting additional menu items.
- Managed a section of [number] tables efficiently during peak hours.
Server
Twiggs Coffee Roasters
01.2020 - 01.2022
- Displayed enthusiasm and promoted excellent customer service, increasing referrals and walk-in business.
- Maintained accurate register through correct billing, payment processing, and cash management practices.
- Followed all health and safety regulations to ensure a safe and sanitary work environment.
- Provided accurate order taking and ensured all orders were correct.
- Ensured customer satisfaction by promptly addressing concerns and resolving issues.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
Skills
- Customer Service
- Order taking
- Liquor, beer, and wine knowledge
- POS Systems
- Food Safety
- Cash handling
- Exceptional customer service
- Strong work ethic
- Safe food handling
- Team collaboration
Certification
Smart Serve Certified
Languages
German
Native or Bilingual
English
Full Professional
Timeline
Server
Fifties Diner
12.2024 - Current
Server
Holiday Inn
01.2022 - 01.2023
Server
Twiggs Coffee Roasters
01.2020 - 01.2022