Dedicated and reliable professional with experience in head cashier and customer service within retail environments. Skilled in cash handling, team coordination, and problem-solving. Committed to maintaining accuracy and delivering excellent service to customers.
Supervise and coordinate activities of cashiers to ensure smooth checkout operations.
Train, schedule, and support cashier staff in customer service and store policies.
Handle cash management tasks, including opening/closing tills, reconciling daily sales, and preparing deposits.
Provide excellent customer service by resolving price disputes, returns, and complaints promptly.
Monitor checkout area for efficiency cleanliness, and compliance with safety regulations.
Assist in stocking, merchandising, and maintaining inventory accuracy as needed.
Prepare daily sales reports and communicate with management about operational issues.
Customer Service and Cash Handling
Team Supervision and Training
POS Systems and Daily Sales Reporting
Time Management and Problem Solving
Fluent In English, Nepali, and Hindi