Summary
Overview
Work History
Education
Skills
Languages
Certification
Gardening,Hunting and Fishing, Sewing,Crafting,Cooking and preserving
Timeline
Generic

Sabine Barry

Stevensville,ON

Summary

Proactive Retail and Customer Service Specialist with extensive experience in team leadership, cash handling, and inventory management. Improved customer satisfaction and team performance through effective training, organization, and communication. Skilled in maintaining clean, safe work environments and adapting quickly to changing priorities to ensure operational efficiency.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Team Member

Tim Hortons
11.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Lead Hand

Filter-Fab
02.2009 - 10.2022
  • Coordinated team tasks to complete projects on time and within budget constraints.
  • Boosted overall productivity by providing hands-on training and guidance to junior team members.
  • Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
  • Optimized workflows with effective communication among team members, resulting in higher quality output.
  • Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
  • Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
  • Managed inventory control, reducing waste and improving resource allocation.
  • Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
  • Streamlined daily operations by delegating tasks based on individual strengths, maximizing team performance results.
  • Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to high productivity levels.
  • Communicated with management and team members to resolve obstacles and complete [Type] projects.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Operated equipment while observing standard safety procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment
  • Operated pallet jacks and other equipment to move materials.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Assembled pallets and crates for secure transportation of materials.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Retail Sales Associate Cashier

First Impressions
02.2008 - 02.2009
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Ensured compliance with all company procedures related to cash handling, refunds/returns processing.
  • Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
  • Increased sales through effective up-selling and cross-selling techniques.

Retail Sales Associate Cashier

Juanita's Fashions
01.2007 - 02.2008
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.

Customer Service Cashier/ Manager

Stevensville Garden Gallery/ ZOOZ Co.
01.2000 - 12.2006
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Preformed various positions in the Corporation from Gift Shop Manager (ZOOZ), Pavillion Manager(ZOOZ), Customer Service /Cashier, Merchandizing,Shipping and Receiving, Floral Design,Custom Designs and Seasonal Displays
  • Green house Duties

Housekeeper

Residence on Garrison
05.1997 - 05.1999
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Laundry for Residence, use of washing machines and dryers also Ironed Clothing and folded ider laundry for Residence.

Customer Service Cashier

Zellers Department Store
10.1996 - 05.1997
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Secretary /Auto Body Shop

Ray Cullens Chev. Olds
09.1992 - 04.1993
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Assistant Store Manager

Le Chateau
08.1988 - 04.1992
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Laura Secord Secondary School
St. Catharines, ON

Floral Design 1

DSBN Academy
St. Catharines, ON
11.2008

Associate of Applied Science - Law And Security

Niagara College
Welland, ON
05.1986

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Following Instructions
  • Attention to Detail
  • Team Member Training
  • Team Oversight
  • Inventory Control
  • Quick Learner
  • Patience and Empathy
  • Cleanliness and hygiene
  • Cash Handling Accuracy
  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities

Languages

English
Professional Working

Certification

Food Handler Certification

Gardening,Hunting and Fishing, Sewing,Crafting,Cooking and preserving

My hobbies are to create a self sufficient life style.


Timeline

Team Member

Tim Hortons
11.2022 - Current

Lead Hand

Filter-Fab
02.2009 - 10.2022

Retail Sales Associate Cashier

First Impressions
02.2008 - 02.2009

Retail Sales Associate Cashier

Juanita's Fashions
01.2007 - 02.2008

Customer Service Cashier/ Manager

Stevensville Garden Gallery/ ZOOZ Co.
01.2000 - 12.2006

Housekeeper

Residence on Garrison
05.1997 - 05.1999

Customer Service Cashier

Zellers Department Store
10.1996 - 05.1997

Secretary /Auto Body Shop

Ray Cullens Chev. Olds
09.1992 - 04.1993

Assistant Store Manager

Le Chateau
08.1988 - 04.1992

High School Diploma -

Laura Secord Secondary School

Floral Design 1

DSBN Academy

Associate of Applied Science - Law And Security

Niagara College

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Sabine Barry