SABINA MITCHELL

• Learning the customers contract and pricing thoroughly.
• On average, invoicing $900K / month and $88K of EBIT (Gross Profit).
• Decreased and minimized Prelims to Finals Revenue Variances – (Alone I have invoiced $417,629.51 of third-party work and my prelims to finals variance on this was only $299.05). I've invoiced a large volume of work with great accuracy.

•Resolved vendor invoicing issues and working to get vendors set up in Coupa. By building customer relations I have created meaningful relationships that have led to prominent success for the company.

•Managing fleet-related expenses and POs and tracking it. (Over 100 units of fleet managing).

• 0 invoice corrections or disputes from customers YTD.

• 0 aging issues at this site the customer paid all invoices, and in 30 days or less. (Great customer relations and pleased managing of the project).

• Manages the collection of data, preparation, and submittal of Billing activities for site(s) working closely with project manager(s) to ensure completeness.
• Prepares and maintains account records and billing data and organizes and schedules all necessary resources required to accomplish activities.
• Coordinate with the field to maintain efficient operation and cost-effectiveness of operating systems and programs. Ensuring that all items are billed in accordance with customer contracts and pricing.
• Track and maintain site costs, prepare estimates, if necessary, work with site to resolve vendor and customer concerns.
• Analyzes general ledger accounts for accuracy; analyzes accrual accounts to ensure proper accruals.
• Collects and analyzes financial data and prepares monthly combined financial statements and reports. Performs additional analysis for explanatory text required for reports and statement. Coordinates preparation of monthly financial package and reviews for accuracy.
• Participates in regular meetings for discussion and review of required reports and deliverables.
• Assists with the preparation of annual budgets, updates, and strategic plans assigned areas.
• Assists with the maintenance and application of internal controls.
• Prepares basic financial reports in a timely and accurate manner; and completes individual analytical projects in a satisfactory manner given abstract project guidelines.
• Formats, types and edits a variety of routine material, including: correspondence, memos, reports, and confidential material.
• Receives and screens telephone calls and visitors; schedules appointments and meetings; resolves routine problems, and refers other matters to appropriate staff members.
• Prepares and updates recurring and routine internal reports, collects and verifies data, refers problems to manager for resolution.
• Maintains and updates department files, records, and publications; maintains confidential files and materials.
• Schedules meetings and appointments; notifies attendees and makes necessary arrangements.
• Arranges domestic and international travel.
• Assists in the preparation and control of records, statistics, and reports regarding operations, personnel changes, etc.
• Administers programs, projects, and/or processes specific to the operating unit served.
• May serve as administrative liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities and operations.

• Coordinated timely transportation services for members, ensuring 100% compliance with DHCS and PHC guidelines.
• Enhanced member satisfaction by resolving transportation issues efficiently, directly contributing to improved service delivery.
• Implemented improved case documentation processes, ensuring accurate and on-time reporting in line with policy.
• Fostered positive relationships with transportation providers, facilities, and clinical teams to streamline operational workflows.

• Successfully managed and organized program files, ensuring 100% accuracy for DDS company audits.
• Streamlined payroll processing for four Family Home Agencies, reducing payroll errors and ensuring timely disbursement.
• Spearheaded the COVID-19 staff tracking process, ensuring timely and accurate documentation for over 50 staff members.
• Assisted in relocating and setting up a new office for Family Home Agency, improving team efficiency and work environment.
• Delivered IT support for program installations and troubleshooting, increasing operational efficiency by 25%.

• Delivered exceptional patient care, directly improving patient comfort and satisfaction by ensuring all daily activities were managed with dignity and compassion.
• Tracked and documented patient care activities, achieving a 100% compliance rate with healthcare documentation standards.
• Trained and mentored new hires, leading to a 20% increase in team efficiency and improved patient care practices across the team.