SABINA KANG
Sacramento
Summary
Results-driven Sales Professional with extensive experience in prospecting, lead qualification, and relationship building. Proven track record of exceeding outreach targets while maintaining high conversion rates through strategic communication and consultative selling approaches. Adept at leveraging CRM systems, executing multi-channel outreach campaigns, and delivering compelling value propositions that resonate with diverse client needs. Combines analytical thinking with exceptional interpersonal skills to identify opportunities and drive revenue growth.
Overview
11
11
years of professional experience
Work History
MEDICARE TELESALES AGENT
Aetna CVS Health
02.2022 - Current
- Consistently exceed outbound call and lead qualification targets in a high-volume prospecting environment
- Develop and execute strategic outreach campaigns to generate qualified appointments and sales opportunities
- Build robust sales pipelines through cold calling, warm leads, and referral networking techniques
- Utilize consultative selling approach to understand client needs and position solutions effectively
- Master objection handling techniques to move prospects through the sales funnel with high conversion rates
- Maintain meticulous CRM documentation to track prospect interactions and optimize follow-up strategies
- Collaborate with cross-functional teams to refine outreach messaging and value proposition delivery
EMPLOYMENT PROGRAM REPRESENTATIVE
State of California Employment Development Department
01.2021 - 02.2022
- Managed high-volume outreach to potential program participants, effectively communicating program benefits
- Conducted detailed needs assessments to match candidates with appropriate employment opportunities
- Developed efficient follow-up systems to nurture relationships and increase program participation rates
- Utilized data analysis to identify outreach patterns and optimize contact strategies for maximum engagement
- Created comprehensive documentation processes to track participant interactions and outcomes
- Collaborated with internal teams to refine messaging and improve conversion rates for program enrollment
ABA THERAPIST
Roman Empire Agency
Elk Grove
01.2019 - 01.2021
- Built strong rapport with clients and families through consultative communication and relationship development
- Implemented strategic engagement techniques to drive client participation and program adherence
- Collected and analyzed behavioral data to inform personalized intervention strategies
- Collaborated with cross-functional teams to align messaging and ensure consistent service delivery
- Conducted effective needs assessments to develop tailored intervention approaches
- Maintained detailed interaction records and progress documentation for continuous service improvement
ESL TUTOR
VIPKid
01.2017 - 12.2020
- Generated high rebooking rates through excellent communication skills and relationship-building techniques
- Executed strategic engagement approaches to maintain student interest and increase lesson purchases
- Utilized persuasive communication methods to explain complex concepts and drive understanding
- Developed personalized learning solutions based on thorough assessment of individual student needs
- Maintained detailed student records to track progress and inform future engagement strategies
SUBSTITUTE TEACHER
Stockton Unified School District
Stockton
01.2018 - 06.2020
- Managed classroom dynamics for K-12 students across diverse subject areas
- Adapted curriculum materials to meet the needs of students with varying abilities
- Implemented effective classroom management techniques, improving student focus and participation
- Resolved classroom challenges promptly, maintaining productive learning environments
- Collaborated with permanent teachers to ensure continuity in educational objectives
SERVER
Garlic Brothers
Stockton
02.2014 - 12.2018
- Provided exceptional customer service in a fast-paced restaurant environment
- Managed multiple tables simultaneously while maintaining order accuracy and quality
- Collaborated with kitchen and bar staff to ensure timely delivery of food and beverages
- Resolved customer concerns effectively, contributing to a 30% increase in repeat business
- Consistently achieved top 10% in monthly sales among 25+ servers
Education
BACHELOR OF ARTS - SOCIOLOGY
California State University
Sacramento, CA01.2017
ASSOCIATE OF ARTS - TEACHER PREPARATION
San Joaquin Delta College
01.2016
ASSOCIATE OF SCIENCE - BEHAVIORAL SCIENCE
San Joaquin Delta College
01.2016
Skills
- Lead Generation & Qualification
- Prospecting & Outbound Calling
- Pipeline Development & Management
- CRM Utilization (Salesforce, HubSpot)
- Consultative Selling Techniques
- Multi-Channel Outreach Strategies
- Objection Handling
- Value Proposition Delivery
- Relationship Building
- Client Needs Assessment
- Persuasive Communication
- Data Analysis & Reporting
- Territory Management
- Product Demonstrations
- Email Campaign Development
Timeline
MEDICARE TELESALES AGENT
Aetna CVS Health
02.2022 - Current
EMPLOYMENT PROGRAM REPRESENTATIVE
State of California Employment Development Department
01.2021 - 02.2022
ABA THERAPIST
Roman Empire Agency
01.2019 - 01.2021
SUBSTITUTE TEACHER
Stockton Unified School District
01.2018 - 06.2020
ESL TUTOR
VIPKid
01.2017 - 12.2020
SERVER
Garlic Brothers
02.2014 - 12.2018
BACHELOR OF ARTS - SOCIOLOGY
California State University
ASSOCIATE OF ARTS - TEACHER PREPARATION
San Joaquin Delta College
ASSOCIATE OF SCIENCE - BEHAVIORAL SCIENCE
San Joaquin Delta College