Sabina Gross
Niagara Falls,ON
Summary
Organised and dependable professional excelling in customer service, recognised for fostering customer loyalty through effective communication, willingness to help, and problem-solving skills.
Pursuing full-time role that leverages interpersonal skills and excellent customer service.
Overview
12
12
years of professional experience
Work History
Retail Pharmacy Assistant
Lincoln Pharmasave
05.2024 - Current
- Enhanced pharmacy efficiency and assisted store management by accurately stocking shelves and maintaining inventory control.
- Provided superior service by actively engaging with customers and listening attentively to their needs.
- Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
- Prepared prescription labels and filled medication orders accurately, resolved any discrepancies or issues related to patients' medications.
- Handled sensitive customer information, ensuring confidentiality.
- Managed phone lines, scheduling appointments and addressing customer questions promptly.
- Contributed to an increase in repeat customers through exceptional customer service and product knowledge.
- Supported operations with filing, copying, and faxing.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Organized pharmacy area to maintain clean and orderly environment.
Small Business Owner
Self-employed
01.2013 - 04.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised services online, on social media, and through traditional campaigns to target ideal consumers.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Education
Bachelor of Science - Animal Science
Universita' Di Parma
Parma, Italy10-2011
Skills
- Organisational skills
- Computer skills (Windows)
- POS system operations
- Critical thinking
- Retail management
- Problem-solving abilities
- Teamwork and collaboration
- Customer service and complaint resolution
- Attention to detail
- Reliability
- Collaboration and teamwork
- Active and effective communication
- Adaptability and flexibility
- Excellent verbal and written communication
Languages
English
Native or Bilingual
Italian
Native or Bilingual
French
Elementary
Timeline
Retail Pharmacy Assistant
Lincoln Pharmasave
05.2024 - Current
Small Business Owner
Self-employed
01.2013 - 04.2023
Bachelor of Science - Animal Science
Universita' Di Parma
Similar Profiles
AHMED Abu El SHOUHOUDAHMED Abu El SHOUHOUD
Pharmacy Manager/Owner at Pharmasave Whitehorn # 3018 and Pharmasave Signature Drug Mart # 3017Pharmacy Manager/Owner at Pharmasave Whitehorn # 3018 and Pharmasave Signature Drug Mart # 3017
Simranjeet KaurSimranjeet Kaur
Pharmacy Assistant at PharmasavePharmacy Assistant at Pharmasave
Malisha PereraMalisha Perera
Pharmacy Technician Student at Pharmasave PharmacyPharmacy Technician Student at Pharmasave Pharmacy