Overview
Work History
Education
Skills
Languages
Timeline
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Sabina Alexander

Hamilton

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Staybridge Suites Hotel
07.2024 - Current
  • Collected room deposits, fees, and payments.
  • Maintained an organized front desk area that contributed to smooth operations and professional appearance.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Front Desk Receptionist

Holiday Inn Express Hotel
09.2023 - 05.2024
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Front Desk Supervisor

Crown Plaza Hotel
09.2021 - 07.2023
  • Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
  • Collected room deposits, fees, and payments.
  • Managed cash transactions accurately, maintaining proper financial records for the reception area.
  • Resolved conflicts calmly between employees or customers by employing effective communication skills during tense situations.

Education

Pre Health Certificate

St Clair College
Windsor
04.2023

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Problem-solving skills
  • Team collaboration

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Hebrew
Native or Bilingual

Timeline

Front Desk Receptionist

Staybridge Suites Hotel
07.2024 - Current

Front Desk Receptionist

Holiday Inn Express Hotel
09.2023 - 05.2024

Front Desk Supervisor

Crown Plaza Hotel
09.2021 - 07.2023

Pre Health Certificate

St Clair College

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Sabina Alexander