Sabdi Ibarra
Desert Hot Springs
Summary
Key Holder at Stater Bros with a proven track record in enhancing customer satisfaction and driving sales growth. Expert in cash handling accuracy and loss prevention, while effectively training and mentoring team members. Recognized for resolving conflicts professionally and maintaining a visually appealing store environment. Maintaining the store nice and clean of any spills or any hazards.
Overview
3
3
years of professional experience
Work History
Key Holder
Stater Bros
03.2023 - 11.2025
- Assisted customers in locating products and resolving inquiries to enhance shopping experience.
- Operated cash register, processing transactions accurately and efficiently during peak hours.
- Maintained store organization by restocking shelves and ensuring product displays were visually appealing.
- Monitored inventory levels, identifying discrepancies and communicating needs to management for replenishment.
- Implemented loss prevention strategies by monitoring store activities and addressing potential theft incidents.
- Collaborated with team members to execute promotional displays, driving customer engagement and sales growth.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Education
High School Diploma -
Desert Hot Springs High School
Desert Hot Springs, CASkills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Help cleaning up spills or hazardous materials
Timeline
Key Holder
Stater Bros
03.2023 - 11.2025
High School Diploma -
Desert Hot Springs High School