Sabbyosachy Chakraborty
Montreal,QC
Summary
Professional with experience in customer service, inventory management, and sales support. Strong focus on team collaboration and consistently achieving results. Skilled in handling transactions, maintaining store cleanliness, and providing exceptional customer experiences. Reliable and adaptable to changing needs, ensuring smooth operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Shop Assistant
Shwapno Super Shop
01.2022 - 05.2024
- Operate cash registers, process payments, and issue receipts accurately.
- Greet customers, answer inquiries, and provide friendly assistance during checkout.
- Handle returns, refunds, and exchanges as per store policies.
- Maintain and balance the cash drawer, ensuring all transactions are recorded correctly.
- Ensure smooth customer flow by efficiently managing checkout lines.
- Keep the checkout area clean, organized, and stocked with necessary supplies.
Shop Assistant
Aarong
03.2021 - 01.2022
- Provide excellent customer service by greeting and assisting shoppers with product inquiries, recommendations, and purchases.
- Handle cash registers, process payments accurately, and manage refunds or exchanges as per store policies.
- Ensure shelves are stocked, products are neatly displayed, and promotional materials are properly set up.
- Monitor stock levels, report shortages, and assist with receiving and organizing deliveries.
- Maintain cleanliness and organization in the store, ensuring a welcoming shopping environment.
- Support colleagues and the store manager in achieving sales goals and completing daily operational tasks.
Education
Master of Science - Information System Security
Concordia University
Montreal, QC12-2026
Bachelor of Science - Computer Science
Leading University
Sylhet, Bangladesh12-2022
Skills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Team leadership
- Team collaboration
- Decision-making
- Computer proficiency and Microsoft office
- Effective Communication
- Creative thinking
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Elementary
Timeline
Shop Assistant
Shwapno Super Shop
01.2022 - 05.2024
Shop Assistant
Aarong
03.2021 - 01.2022
Master of Science - Information System Security
Concordia University
Bachelor of Science - Computer Science
Leading University
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