SABBIR AHMED
Vancouver,BC
Summary
Accomplished and experienced managerial roles adept at training employees, leading teams, and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for resolving customer concerns delicately.
Overview
10
10
years of professional experience
Work History
Grocery Manager
Save On Food
08.2022 - Current
- Oversee all daily operations of the produce department, including inventory management, stocking, and merchandising.
- Maintain high standards of quality, freshness, and cleanliness throughout the department.
- Order and receive produce from suppliers, ensuring an adequate and varied selection for customers.
- Create attractive and eye-catching displays to enhance product visibility and drive sales.
- Train and supervise produce department staff, providing coaching and performance feedback.
- Monitor and control inventory levels to minimize waste and shrinkage, while maximizing profitability.
- Implement and enforce health and safety regulations, ensuring compliance with food safety standards.
- Collaborate with other store departments to plan promotions, seasonal events, and cross-merchandising opportunities.
- Resolve customer inquiries, concerns, and complaints in a professional and courteous manner.
Assistant Store Manager
7-Eleven Inc
01.2022 - 06.2022
- Assisted store managers in hiring/onboarding new employees
- Ordered, received, stocked, and managed inventory oversaw daily
- Weekly and monthly audits of inventory to ensure accuracy
- Engaged and inspired employees in job rotation and maintained visibility through employee interaction
- Assisted store manager in performing employee evaluation and performance management
- Ensured coaching, feedback, and performance in the workplace to maximize productivity
- Conducted manager with full cycle recruitment for job postings, screened resumes, and scheduled interviews
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives, and attain advancement
- Provided weekly work schedules to employees to accommodate business demands and vacation requests
- Approved regular payroll submissions for employees
- Forecasted demand and formulated supply chain planning strategies
- Achieved 10% stock reduction for phase-out items
- Reported monthly sales to measure sales performance and stock levels for reconciliations.
Assistant Team Leader
Dollar Tree
07.2021 - 12.2021
- Resolved problems by using appropriate communication, coaching, and operational techniques
- Ensured employees worked in a safe environment and coordinated frequent workplace inspections while providing staff WHMIS training and promptly reporting a workplace accident or incident to head office
- Participated in activities like development plans and continuous evaluation of the team in the absence of the assistant manager or store manager
- Acted as a catalyst for operational changes like pricing by communicating and supporting various stakeholders.
Grocery Clerk
Walmart
01.2021 - 06.2021
- Assisted customers by finding items quickly to boost store satisfaction rates
- Pleasantly greeted customers and provided prompt and courteous service
- Used pallet jacks and hand trucks to move merchandise to the sales floor for stocking
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to the "first in, first out" rule
- Inspected floor displays, noted missing items, and immediately replenished them
- Merchandise
- Checked for outdated and overripe grocery items and removed from inventory
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles
- Volunteer
Organizer, Volunteer
CU
01.2014 - 01.2018
- Used excellent communication skills to delegate tasks and achieve successful event outcomes.
- Utilized project management skills to meet event deadlines and complete requirements.
- Designed and implemented comprehensive organizational strategies to maximize productivity.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
Education
MBA - Business Administration
School of Management, NYIT
Vancouver, BC12.2021
BBA - Business Administration
Chittagong University
Chittagong, Bangladesh12.2017
Skills
- Motivating Performers
- Managing Cash Register
- Skilled in Mediation
- Effective Communication
- Analytical Decision Making
- Problem Solving
- Team Work & Collaboration
- Employment Training & Relations
- Customer Service
- Microsoft Office
Timeline
Grocery Manager
Save On Food
08.2022 - Current
Assistant Store Manager
7-Eleven Inc
01.2022 - 06.2022
Assistant Team Leader
Dollar Tree
07.2021 - 12.2021
Grocery Clerk
Walmart
01.2021 - 06.2021
Organizer, Volunteer
CU
01.2014 - 01.2018
MBA - Business Administration
School of Management, NYIT
BBA - Business Administration
Chittagong University
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