Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Sabas Munoz

Chula Vista

Summary

Dedicated service technician with 18 years of experience in team leadership and mentoring. Recognized for excellence as a Penske Elite Technician, skilled at performing thorough vehicle inspections and diagnoses. Enhancing customer satisfaction through effective communication and low vehicle comeback repairs.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Service Technician

BMW of San Diego
San Diego
02.2017 - Current
  • Trained and mentored an entry-level BMW technician in a 6-month program.
  • Completed 6 out of the 8 ASE certifications.
  • Assist as the team leader's backup when the team leader is out.
  • Penske Elite Technician for 2022.
  • Perform video inspections to show customers the condition of the vehicle.

Service Technician

BMW Encinitas
Encinitas
06.2010 - 02.2017
  • Performed the duty of team leader for 6 years.
  • Dispatched work to the team. Distribute work evenly amongst the team.
  • Managed a 6 to 10 person team.
  • Trained three entry-level BMW technicians.
  • I became a BMW I Certified technician.
  • Performed test drives with customers to verify concerns.

Service Technician

BMW Cunningham
El Cajon
12.2007 - 01.2010
  • Level 1 technician out of the STEP program.
  • Learned BMW operating systems for testing and diagnosing.
  • Flat rating after three months of training.

Education

BMW Certification

BMW STEP Program
Houston, TX
12-2007

Associate of Science - Automotive

Universal Technical Institute
Avondale, AZ
05-2007

Skills

  • Engine rebuilding
  • A/C troubleshooting
  • BMW operating systems
  • Video inspections
  • Team leadership
  • Work distribution
  • Customer test drives
  • Attention to detail
  • Problem solving
  • Effective communication
  • Employee training
  • Testing and evaluation
  • Work documentation
  • Electrical systems
  • Maintenance and repair
  • Work with minimal supervision
  • Professional and courteous
  • Troubleshooting and Diagnostics

Accomplishments

  • 2022 Penske Elite technician

Certification

  • BMW I certified level 2
  • Bilingual in Spanish and English

Timeline

Service Technician

BMW of San Diego
02.2017 - Current

Service Technician

BMW Encinitas
06.2010 - 02.2017

Service Technician

BMW Cunningham
12.2007 - 01.2010

BMW Certification

BMW STEP Program

Associate of Science - Automotive

Universal Technical Institute

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Sabas Munoz