Sabana
North Bay,ON
Summary
Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy needs. Strong interpersonal skills with clear grasp of best practices for dealing with difficult and challenging situations.
Overview
1
1
year of professional experience
Work History
Customer Associate/Retail Cashier
Nesto Hypermarket
India, Kerala
06.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Assisted in maintaining store cleanliness, contributing to a pleasant shopping environment.
- Enhanced customer satisfaction by providing timely and accurate product information.
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
Education
Business Management -
Canadore College
North Bay, ONMaster of Business Administration (MBA) - HR and Finance
Mahatma Gandhi University
Bachelor of Commerce (BCOM) - Computer Applications
Calicut University
Skills
- Social Media
- Goal-Oriented
- Fluent in Multiple Languages
- Store maintenance
- Brand representation
- Time Management
- Customer Relationship Management
- Customer Service
- Flexible Schedule
- Teamwork and Collaboration
- Reliability and punctuality
- Product Recommendations
Availability Details
ALL DAY AVAILABLE from Monday to Thursday. Can extend hours for Friday, Saturday and Sunday too.
Languages
English
Full Professional
Malayalam
Native or Bilingual
Availability
PART TIME
Timeline
Customer Associate/Retail Cashier
Nesto Hypermarket
06.2023 - 08.2024
Business Management -
Canadore College
Master of Business Administration (MBA) - HR and Finance
Mahatma Gandhi University
Bachelor of Commerce (BCOM) - Computer Applications
Calicut University