Sabahat Kashif
Mississauga,ON
Summary
Proven in enhancing customer engagement and sales, my tenure at Solmaz Food Retail Inc showcases exceptional customer service and suggestive selling skills. Leveraging product knowledge and relationship building, I significantly contributed to creating positive shopping experiences. Skilled in teamwork and collaboration, I excel in dynamic environments, driving brand representation and customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Solmaz Food Retail Inc
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Prioritized helping customers over completing other routine tasks in store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended complementary purchases to customers, increasing revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Wrapped, boxed and weighed bakery department products.
Network Marketing Professional
Oriflame Sweden
11.2016 - 10.2023
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Created and implemented customer loyalty programs to increase customer retention and loyalty.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Acquired, developed and frequently serviced over Number new accounts.
- Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
- Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
- Attended industry events and trade shows to promote brand and build relationships with potential customers.
- Distributed advertising and marketing collateral to store locations.
- Created and launched campaigns across digital and traditional channels to drive sales.
- Contributed to event marketing, sales and brand promotion.
- Built diverse and consistent sales portfolio.
- Met existing customers to review current services and expand sales opportunities.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
Early Childhood Educator Assistant
Lahore Cantt Public School
08.2015 - 10.2016
- Organized snack time and nap hours.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Encouraged children to interact with each other and participate in group activities.
- Conducted weekly review sessions to help students prepare for exams.
- Planned and prepared bibliographies, charts and graphs.
- Maintained and operated classroom equipment to maximize use and lifespan.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
Education
Diploma - Early Childhood Education
Pakistan Montessori Council
Islambad , Pakistan03.2015
Bachelor Of Arts - Education , Punjabi , Persian
University of Punjab
Lahore , Pakistan 08.2009
Intermediate - Psychology, Geography, Education
Government College For Women
Sialkot , Pakistan08.1999
Matriculation - Chemistry , Physics , Biology
City Public School
Sialkot , Pakistan08.1997
Skills
- Customer Service
- Order Processing
- Teamwork and Collaboration
- Brand representation
- Customer Engagement
- Flexible Schedule
- Customer Assistance
- Suggestive Selling
- Product Promotions
- Retail Store Operations
- Product Recommendations
- Sales expertise
Languages
English
Professional Working
Urdu
Native or Bilingual
Arabic
Elementary
Punjabi
Native or Bilingual
Certification
20 Days hand on training Workshop.
Skincare & Cosmetics workshops
Sales and marketing certifications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeContract WorkWork Location
On-SiteImportant To Me
Career advancementPersonal development programsPaid sick leave4-day work weekTimeline
Retail Sales Associate
Solmaz Food Retail Inc
11.2023 - Current
Network Marketing Professional
Oriflame Sweden
11.2016 - 10.2023
Early Childhood Educator Assistant
Lahore Cantt Public School
08.2015 - 10.2016
Diploma - Early Childhood Education
Pakistan Montessori Council
Bachelor Of Arts - Education , Punjabi , Persian
University of Punjab
Intermediate - Psychology, Geography, Education
Government College For Women
Matriculation - Chemistry , Physics , Biology
City Public School
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