Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sabahat Davari

Newmarket

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Assistant

Mah Jewellery Store
03.2021 - 08.2023
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Supported store management with administrative tasks such as scheduling appointments or updating client records.
  • Set and achieved company defined sales goals.

Sales Advisor

Section Beauty and Personal care
02.2020 - 11.2021
  • Consulted with businesses to supply accurate product and service information.
  • Kept detailed records of daily activities through online customer database.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Collaborated with marketing department on social media campaigns, providing engaging content featuring beauty tips and product highlights.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.
  • Trained new staff in product knowledge and customer service protocols.

Cashier/Customer Service

PopArt Dormitory
04.2019 - 09.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.

Waitress/Hostess

Rosso Bar and Restourant
01.2017 - 10.2018
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

Bachelor of Arts - Communication Design

Eastern Mediterranean University
Cyprus_Famagusta
05.2019

Skills

  • Speaking Fluent English and Persian
  • Payment Processing
  • Customer Needs Assessment
  • Sales Expertise
  • Social Psychology
  • Selling Skills
  • Corporate Communications
  • Answering Customer Questions
  • Social Media Platforms
  • Time Management
  • Customer Consultations
  • Customer Needs Assessments

Certification

Valid Driver's License


Timeline

Sales Assistant

Mah Jewellery Store
03.2021 - 08.2023

Sales Advisor

Section Beauty and Personal care
02.2020 - 11.2021

Cashier/Customer Service

PopArt Dormitory
04.2019 - 09.2021

Waitress/Hostess

Rosso Bar and Restourant
01.2017 - 10.2018

Bachelor of Arts - Communication Design

Eastern Mediterranean University

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Sabahat Davari