Saba Sami
Markham
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Receptionist
Lindsay Family Dentistry
01.2022 - 04.2025
- Provided front-line customer service to a high volume of clients, handling appointment bookings, phone inquiries, and walk-ins with professionalism and efficiency.
- Managed incoming and outgoing calls daily, assisting with questions, rescheduling, and general information.
- Resolved customer concerns and complaints calmly and effectively, always aiming for a positive outcome.
- Clearly explained services and appointment details to clients, adjusting communication style to suit individual needs.
- Supported a small team by coordinating daily workflows, helping ensure smooth operations during busy hours.
- Adapted quickly to new tools and processes, demonstrating strong tech skills and a willingness to learn.
- Built strong relationships with clients, creating a welcoming and supportive environment for all visitors.
Assistant Manager
Suzuki Co
12.2018 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Masters - Human Resource Management
Newport Institute of Communication And Economics
P.E.C.H.S Karachi 12.2010
Skills
- Operations Management
- Product and Service Knowledge
- Task Delegation
- Employee Performance Evaluations
- Business Administration
- Customer Relations
Languages
English
Native or Bilingual
Timeline
Receptionist
Lindsay Family Dentistry
01.2022 - 04.2025
Assistant Manager
Suzuki Co
12.2018 - 12.2020
Masters - Human Resource Management
Newport Institute of Communication And Economics
Similar Profiles
Julia DutillJulia Dutill
Pet Sitter at The Lindsay FamilyPet Sitter at The Lindsay Family
Alyssa ArsenaultAlyssa Arsenault
House Manager at Lindsay FamilyHouse Manager at Lindsay Family
Audrey SimpsonAudrey Simpson
Dental Shadowing at Wrather Family Dentistry, DDS; Higginbotham Family Dental; Hometown SmilesDental Shadowing at Wrather Family Dentistry, DDS; Higginbotham Family Dental; Hometown Smiles
Anzar RizviAnzar Rizvi
Technical Staff at Canada ComputersTechnical Staff at Canada Computers
Sadnan Hossain ShazeenSadnan Hossain Shazeen
Owner/Operator at Pitstop BurgerOwner/Operator at Pitstop Burger