SABA KHAN

Company Overview: Client: Qualcomm Technologies Inc

• Worked effectively with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance
• Updates every stage of development or firmware upgrades or system changes to scrum master at scrum Meetings
• Analyze user needs and requirements to determine feasibility of design within time and cost constraints and develop software solutions
• Store, retrieve, and manipulate data for analysis of system capabilities and requirements on Salesforce, Splunk, etc
• Implemented Continuous Integration and Continuous Delivery (CI/CD) pipeline with Jenkins
• Practical experience testing embedded systems and IoT devices
• SW development/Integration for Q- Modem based services leveraging features based on 5G Non – SA and Standalone
• Worked on Angular JS infrastructure
• Experienced in Python programming
• Worked on development environment for Agile model
• Analyze test result and fix the errors for the particular product and deliver it to the customer
• Utilized tools like for Software: Jenkins, Service Manager, Salesforce, JIRA, Perforce and other monitoring tools like Data dog, Bugsnag etc.
• Authored code fixes and enhancements for inclusion in future code releases and patches.
• Streamlined release management procedures for improved cross-functional collaboration between development, QA, and operations teams.
• Modified existing tools to correct coding errors at Jenkins, upgrade interfaces and improve overall performance
• Work with wider team to interpret requirements for product/program and provide technical solutions
• Client: Qualcomm Technologies Inc
• Maintained source code repositories with Git, ensuring secure version control and efficient code sharing among team members.

• Implemented Continuous Integration and Continuous Delivery (CICD) pipeline with Jenkins
• Integrated Jenkins with multiple tools such as Bit-Bucket, Sonar Qube, Artifactory, PCF and Postman
• Developed Groovy scripts and Shell scripts to automate build and release process
• Worked on Angular JS infrastructure
• Configured multiple services such as config-server, hystrix, service-registry, auto-scaler, splunk, appdynamics and enabled encryption on PCF
• Monitor periodic statistics of high-level API's using Splunk and AppDynamics, Made sure applications running with smooth transition on accessing AWS Cloud
• Integrated Rally, JIRA and HP Quality Center for Defect management system
• Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance
• Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements
• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
• Prepared detailed reports quarterly on updates to project specifications, progress, identified conflicts and team activities
• Manage and maintain content management servers on Adobe (AEM)
• Modified existing tools to correct coding errors at Jenkins, upgrade interfaces and improve overall performance

• Company Overview: Client: Satyam Computers Limited
• Explained technical information in clear terms to non-technical individuals to promote better understanding
• Removed malware, ransom ware and other threats from laptops and desktop systems
• Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed
• Assisted customers in identifying issues and explained solutions to restore service and functionality
• Patched software and installed new versions to eliminate security problems and protect data
• Collaborated with supervisors to escalate and address customer inquiries or technical issues
• Client: Satyam Computers Limited

• Monitored aging accounts and reached out to customers to discuss payments
• Completed in-depth research to investigate claims and resolve problems
• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Regularly exceeded daily sales and product add-on quotas
• Assisted in development of system security protocols.
• Generated reports to track performance and analyze trends.
• Tested new software and hardware prior to deployment.