Saba Farokhi
Aurora,Canada
Summary
● Over 3 years of experience in software engineering in the technology and medical sectors, delivering solutions through coding, data analysis, and system support.
● Strong analytical and troubleshooting mindset, with experience identifying root causes, improving data quality, and automating reporting where possible.
● Hands-on experience with Windows Server, Active Directory, Group Policy, DNS, DHCP , LAN/WAN networking, virtualization (VMware and Hyper-V), and IT troubleshooting.
● Comfortable working with IT infrastructure and cloud environments , including operating system configuration, virtual machines, backups, monitoring, and Agile/Scrum practices.
● Known for being reliable and client-focused, able to communicate clearly, document work, and resolve technical issues practically and efficiently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Statistical Assistant
Shahid Beheshti University of Medical Sciences
03.2013 - 03.2015
- Improved data accuracy by 15% and automated reporting processes, reducing processing time by 30% using Excel macros.
- Performed statistical analyses and presented data visually with PowerPoint to support management decisions.
- Reviewed and organized large datasets, demonstrating strong analytical skills and attention to detail.
- Recognized within six months for proactivity and strong teamwork.
Software Engineer
Nedapardaz Informatics
01.2008 - 08.2010
- Designed and implemented interactive voice response (IVR) systems, improving user satisfaction by 40% and reducing support requests by 25%.
- Programmed and developed solutions using Delphi and SQL Server, increasing system performance and efficiency.
- Conducted testing, troubleshooting, and debugging of software and hardware issues, improving application performance by 30%.
- Collaborated with the team to address technical challenges, implement new features, and enhance system reliability.
- Recognized by management and the CEO for significantly increasing project execution speed.
Education
Diploma - Network System Administrator
CDI College
Mississauga, ON01.2026
Bachelor Of Science - Software Engineering
Islamic Azad University
Iran01.2011
Skills
- Operating Systems: Windows Server (2012), Linux, macOS, Android, iOS
- Networking & Infrastructure Skills: LAN/WAN networking, Switches, Routers, Firewalls, DHCP, DNS, Active Directory
- Virtualization & Tools: VMware, Hyper-V, Packet Tracer, Google Workspace, Microsoft Office 365, Basic Power BI
- Project Management Fundamentals: Agile, Waterfall, Scrum
- Programming & Databases: Familiar with SQL Server, Python, and Delphi through hands-on coursework and project-based experience
Certification
- TestOut Hybrid Server Pro: Advanced(CompTIA) January 2026
- TestOut Client Pro (CompTIA) July 2025
- CompTIA Networking Competency June 2025
- TestOut PC Pro (CompTIA) May 2025
- Google IT Support Professional Certificate Oct 2024
- Junior IT Analyst Program (NPower Canada - Toronto, ON) July 2024 - October 2024
- IT Help Desk for Beginners (LinkedIn) January 2025
- Power BI: Dashboards for Beginners (LinkedIn) November 2024
- Introduction and intermediate SQL(DataCamp) November 2024
- Career Essentials in Generative AI(Microsoft and LinkedIn) October 2024
- Customer Service: Problem-Solving and Troubleshooting(LinkedIn) October 2024
Languages
English
Persian
Timeline
Statistical Assistant
Shahid Beheshti University of Medical Sciences
03.2013 - 03.2015
Software Engineer
Nedapardaz Informatics
01.2008 - 08.2010
Diploma - Network System Administrator
CDI College
Bachelor Of Science - Software Engineering
Islamic Azad University