Saba Amjadian
Honey Yorkdale
Toronto,ON
10
years of professional experience
Customer-focused Retail Sales Associate with two years of experience in luxury retail, jewelry sales, and customer service. Passionate about creating memorable client experiences through personalized service, product knowledge, and exceptional attention to detail. Proven ability to build lasting customer relationships and consistently exceed sales and SPH targets by approximately 50%. Experienced in POS systems, inventory management, boutique merchandising, order packaging, and supporting daily store operations in fast-paced retail environments. Positive, proactive, and team-oriented, with a strong commitment to delivering exceptional customer experiences and representing premium brands with professionalism.
Work History
Sales Associate
10 Months- Delivering personalized customer service, creating memorable shopping experiences and building lasting client relationships.
- Consistently exceeding sales and SPH targets by approximately 50% through product knowledge, consultative selling, and exceptional customer care.
- Assisting customers in selecting fashion and jewelry accessories based on their style, preferences, and special occasions.
- Processing POS transactions accurately, including cash, debit, credit, returns, and exchanges.
- Packaging purchases with exceptional attention to detail to ensure a premium customer experience.
- Supporting inventory management, stock replenishment, and merchandise organization to maintain an inviting boutique environment.
- Collaborating with team members to ensure smooth daily store operations while delivering outstanding customer service.
- Representing the brand professionally by maintaining high visual standards and fostering a welcoming shopping environment.
Sales Representative and Customer Service
1 Year- Conducted personalized insurance needs analyses to identify appropriate financial protection solutions for clients
- Educated clients on life, accident, and sickness insurance products, ensuring clarity and informed decision-making
- Presented insurance solutions clearly and confidently, addressing client questions and concerns throughout the sales process
- Maintained accurate client records and policy documentation in compliance with company standards and regulatory requirements
- Actively participated in prospecting and cold-calling initiatives, consistently generating qualified leads
- Delivered exceptional customer service, contributing to successful policy placements and client retention
- Maintained 100% accurate client records and policy documentation, ensuring compliance with company and regulatory standards
- Collaborated with team members to meet individual and group sales targets
Sales Associate and Customer Service and Cashier
1 Year 1 Month- Delivered personalized styling advice and product recommendations, increasing individual sales by 15-25%.
- Consistently met or exceeded monthly sales targets through cross-selling accessories and premium items.
- Processed cash and POS transactions with 100% accuracy and handled returns and exchanges professionally
- Maintained boutique presentation, restocked merchandise, organized inventory, and ensured an inviting shopping environment.
- Built repeat customer relationships, contributing to higher customer retention and referrals.
- · Managed cash handling, change, and end-of-day cash reconciliation.
Sales Agent
2 Years 2 Months- Sold airline tickets and customized travel packages, including tours, hotels, and transportation services.
- Delivered personalized travel consultations to align with customer needs, budgets, and preferences.
- Managed booking systems, issued tickets, and handled itinerary changes, cancellations, and refunds.
- Assisted clients with visa application processes for Canada, Europe, and other countries, including documentation guidance and appointment coordination.
- Explained visa requirements, travel policies, and procedures clearly to ensure informed customer decisions.
- Built strong client relationships to increase repeat bookings and referrals.
- Met sales targets by upselling premium services such as travel insurance and guided tours.
Education
Post-Graduate Certificate - Project Management
Skills
Luxury Retail Sales & Customer Service
Personalized Client Experience & Relationship Building
Jewelry & Fashion Product Knowledge
Merchandise Presentation & Store Organization
POS Systems & Cash Handling
Inventory Management & Stock Replenishment
Order Packaging & Gift Presentation
Strong Attention to Detail & Accuracy
Communication & Interpersonal Skills
Time Management & Multitasking
Team Collaboration in Fast-Paced Retail Environments
Problem Solving & Customer Satisfaction
Timeline
Sales Associate
Honey Yorkdale
09.2025 - CurrentRead More
Sales Representative and Customer Service
Combined Insurance
09.2024 - 09.2025Read More
Sales Associate and Customer Service and Cashier
Baharak Boutique
10.2019 - 11.2020Read More
Sales Agent
Setareh Soheil Travel Agency
01.2017 - 03.2019Read More
Centennial College
Post-Graduate Certificate from Project Management
Read More