Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saba Akram

Kleinburg,ON

Summary

Dynamic retail professional with over five of experience in sales and customer service. Proven track record in engaging customers and enhancing their shopping experience through expert product knowledge and exceptional service. Experienced Sound Engineer skilled in music production, recording, mixing, and mastering, with a strong ability to collaborate with artists and producers to achieve high-quality audio standards. Committed to leveraging technical expertise to support customer interactions and meet their needs.

Overview

9
9
years of professional experience

Work History

Sales Associate

Footlocker
Vaughan, Ontario
07.2022 - 12.2024
  • Providing exceptional customer service by assisting customers in selecting footwear and athletic apparel that met their needs and preferences.
  • Maintaining a thorough knowledge of product features, promotions, and brand offerings to effectively communicate with customers.
  • Processing sales transactions accurately and efficiently, handling cash and card payments while maintaining a balanced cash register.
  • Organizing and restocking merchandise on the sales floor, ensuring a visually appealing and well-maintained store environment.
  • Collaborating with team members to achieve sales goals and enhance overall store performance through teamwork and communication.
  • Resolving customer inquiries and complaints promptly, fostering a positive shopping experience, and building customer loyalty.

Co-Founder, Recording Engineer

Hawa Studios
Mississauga, ON
04.2021 - Current
  • Conducting recordings for various musical genres, ensuring high-quality audio capture and production.
  • Creating and arranging music compositions tailored to client specifications, enhancing the overall sound and artistic vision.
  • Mixing and mastering tracks to achieve professional sound quality, utilizing advanced audio engineering techniques and software.
  • Managing multiple projects simultaneously while meeting tight deadlines, demonstrating strong organizational and time management skills.
  • Collaborate with musicians, producers, and other industry professionals to foster a creative and productive environment.
  • Staying current with industry trends and technology to continuously improve skills and deliver innovative audio solutions.

Sales and Leasing Consultant

Bolton Nissan
Bolton, ON
12.2024 - 05.2025
  • Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
  • Managed sales negotiations and financing options.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.

Sales Associate

Roots Canada
Vaughan, ON
08.2018 - 07.2021
  • Assisted customers with product selection, sizing and styling.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.

Pizzaiolo

Ricci’s Pizzeria
Vaughan, ON
06.2016 - 08.2018
  • Prepared and baked a variety of pizzas using traditional techniques and high-quality ingredients, ensuring consistency in taste and presentation.
  • Managed the pizza-making process from start to finish, including dough preparation, ingredient selection, and cooking techniques.
  • Ensured a clean and organized workspace, adhering to food safety and sanitation standards to maintain a safe kitchen environment.
  • Collaborated with kitchen staff to coordinate food preparation and ensure timely service during peak hours.
  • Monitored inventory levels of ingredients and supplies, placing orders as necessary to ensure optimal kitchen operation.
  • Trained and mentored new kitchen staff on pizza preparation techniques and best practices.

Education

Certificate of Recording Engineering - Music Production

Seneca College of Applied Arts And Technology
North York, ON
01.2019

High School Diploma -

Emily Carr Secondary School
Vaughan, ON
06.2016

Some College (No Degree) - Business Marketing

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Sales Development
  • Customer Service
  • Cash Register Operation
  • Microsoft Excel
  • Client Relations
  • Music production
  • Sound Engineering
  • OMVIC License

Timeline

Sales and Leasing Consultant

Bolton Nissan
12.2024 - 05.2025

Sales Associate

Footlocker
07.2022 - 12.2024

Co-Founder, Recording Engineer

Hawa Studios
04.2021 - Current

Sales Associate

Roots Canada
08.2018 - 07.2021

Pizzaiolo

Ricci’s Pizzeria
06.2016 - 08.2018

Certificate of Recording Engineering - Music Production

Seneca College of Applied Arts And Technology

High School Diploma -

Emily Carr Secondary School

Some College (No Degree) - Business Marketing

Seneca College of Applied Arts And Technology

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Saba Akram