Saarth Sethi
North York,ONTARIO
Summary
Results-oriented management professional with strong communication, organizational, and analytical skills. Proven track record of devising innovative solutions to business and technology challenges. Seeking opportunities to contribute to team success.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
McDonald’s
Concord, ON
05.2022 - Current
- Resolved customer complaints promptly and professionally.
- Managed high call volumes and provided frontline support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Associate
HBC Warehouse
Scarborough
10.2021 - 02.2022
- Monitored and optimized employee productivity levels, identifying opportunities for improvement.
- Adhered to company policies, objectives, and effective communication practices.
- Ensured consistent quality and adherence to standards in completed work.
Assistant Project Coordinator
Khushi ek ehsaas(NGO)
Faridabad, India
04.2014 - 09.2020
- Coordinated volunteer efforts for impactful projects.
- Created engaging social media content highlighting the organization's mission.
- Actively participated in team meetings and brainstorming sessions.
Education
CAPM (Certified Associate in Project Management) - Project Management
Coursera
11-2024
Diploma - International Business
Seneca College
04-2024
Degree - High School in New Delhi
Delhi Public School
05.2020
Skills
- Planning and Organization
- Task Coordination
- Risk Management
- Budgeting and Cost Control
- Effective Communication
- Active Listening
- Problem-Solving
- Data Interpretatio
References
References available upon request.
Timeline
Customer Service Representative
McDonald’s
05.2022 - Current
Associate
HBC Warehouse
10.2021 - 02.2022
Assistant Project Coordinator
Khushi ek ehsaas(NGO)
04.2014 - 09.2020
CAPM (Certified Associate in Project Management) - Project Management
Coursera
Diploma - International Business
Seneca College
Degree - High School in New Delhi
Delhi Public School
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