SAAGAR MENGAR

• Conducted administrative reporting and documented incident summaries, supporting internal audits and operational compliance.

• Liaised with residents and staff to resolve inquiries and maintain accurate logs, enhancing communication and issue-tracking systems.

• Assisted with event planning, logistics coordination, and monthly performance evaluations across team operations.

• Delivered conflict resolution support, enforced policy standards, and ensured adherence to procedural protocols.

• Participated in training delivery, team leadership, and recruitment processes to support ongoing development and operational consistency.

• Developed and implemented store merchandising plans for optimal product placement.

• Awarded for excellent customer service and driving sales with great customer interaction skills.

• Was involved in multiple store projects which helped to grow direct sales.

• Developed a visual merchandising strategy that resulted in an increase in impulse purchases.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

• Helped review shipping and customs documents for accuracy and completeness.
• Communicated with drivers and staff to support daily transportation schedules.
• Entered shipment data and updated internal tracking logs.
• Assisted with organizing paperwork for audits and record-keeping.
• Supported the team with basic administrative tasks like filing and invoicing.

• Efficiently used Windward Business Management Software to create work orders and invoices.

• Interacted and dealt with customers for B2C sales, post-sale concerns and scheduling appointments for service.

• Assisted in warehouse management.

• Provided administrative support to management, resulting in improved efficiency in daily operations.

• Designed and managed marketing campaigns on platforms like Google, Facebook, and Instagram leading to more website visibility and traffic.

• Supervised and managed daily administrative work, marketing and B2B sales.

• Maintained and created weekly reports to be presented to the executive team.

• Optimized website content and worked on off-page SEO.

• Communicated with villa owners all around the world to expand the business globally.