An ambitious individual with refined interpersonal skills looking forward to joining a progressive organization to enhance professional skills and to build a long-term career in business management.
Overview
10
10
years of professional experience
Work History
Barista Trainer
Starbucks
09.2022 - Current
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Customized training strategies based on individual barista knowledge, experience and strengths.
Taught proper procedures and strategies for success to new employees.
Senior Pricing Executive
Shipner Shipping & Logistics
01.2021 - 05.2022
Addressed each customers' needs and wants to recommend suitable product options.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Contacted customers and prospects to generate new business to achieve company growth goals.
Moderator
OLX
09.2016 - 03.2017
Sales & Marketing Executive
Aesthetics
09.2013 - 07.2014
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
POSTGRADUATE DIPLOMA - INTERNATIONAL BUSINESS
MANITOBA INSTITUTE OF TRADE AND TECHNOLOGY
2023
BBA - undefined
Iqra University
2019
Intermediate - undefined
Saint Patrick's College
2013
undefined
Saint Anthony's School
2011
Skills
Critical thinking, decision making and problem-solving skills
Result oriented with ability to achieve the target within given time period
Excellent communication, negotiation and presentation skills
Planning & organizational skills with ability to prioritize