Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Saad Eddine el-otmani

Ottawa

Summary

Dedicated and customer-focused team member with over 2 years of experience at McDonald’s. Skilled in delivering exceptional service, resolving customer concerns, and ensuring smooth daily operations. Experienced in managing inventory, organizing new stock, and maintaining clean and orderly workspaces. Recognized for problem-solving, teamwork, and thriving in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Crew Member

McDonald's
06.2023 - Current
  • Delivered fast and friendly service at the counter and drive-thru, ensuring accurate orders and positive customer experiences.
  • Handled customer complaints and resolved issues quickly and professionally.
  • Assisted with new product rollouts, ensuring proper stock management and presentation.
  • Organized and restocked shelves with new items to maintain availability and store standards.
  • Supported team members during peak hours to meet high-volume demands.
  • Followed company cleanliness and safety guidelines to ensure a safe and welcoming environment.

Receptionist

Riad Fes
04.2020 - 08.2021
  • Managed front desk operations, ensuring efficient visitor check-in and adherence to security protocols.
  • Coordinated appointment scheduling, optimizing staff availability and improving client satisfaction.
  • Assisted with office supply inventory, maintaining adequate stock levels for smooth operations.
  • Handled incoming calls and inquiries, providing accurate information and directing them to appropriate personnel.

Education

Associate of Arts -

Algonquin College
Ottawa
04-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Languages

English
Full Professional
French
Limited Working
Arabic
Native or Bilingual

Timeline

Crew Member

McDonald's
06.2023 - Current

Receptionist

Riad Fes
04.2020 - 08.2021

Associate of Arts -

Algonquin College

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Saad Eddine el-otmani